Famous Footwear provides customers with several deals, discounts, promotional events, and coupon codes. But some customers are curious if the retailer offers price matching services.
Thankfully, we cover everything you need to know about Famous Footwear price matching services in the article below.
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Does Famous Footwear Match Competitor Prices?
Unfortunately, Famous Footwear does not have a price match policy in place. Without a price match policy, customers cannot negotiate lower prices based on competitor listings. However, Famous Footwear does provide customers with frequent deals, discounts, coupon codes, and promotional events.
Does Famous Footwear Offer Price Adjustments?
Unfortunately, Famous Footwear does not have a price adjustment policy in place. This means if you purchase a product and it goes on sale, you cannot receive a reimbursement for the difference.
How Can I Save Money at Famous Footwear?
Although Famous Footwear doesn’t provide price adjustments or price matches, there are several ways you can save money. Some ways you can save money include rewards programs, coupon codes, and promotional events.
Join Famously YOU Rewards
One of the ways you can save money at Famous Footwear is to join the Famously YOU Rewards Program. The membership-based program provides customers with a litany of benefits, including:
- Rewards cash
- Free shipping
- Combine and save deals
- Birthday rewards
- Extra BOGO deals
Joining the Famously YOU Rewards Program is free. You can earn points when you shop in-store, online, or through the mobile app. You can use those points to earn various rewards and discounts, allowing you to save money in the future.
Use Coupon Codes
Famous Footwear provides customers with several coupon codes, discounts, and promotional events. You can view the official Coupon page to view current discounts in your area. For example, you might find discounts for certain brands or buy one get one promotion.
You might need to print coupons and show them upon purchase. Be sure to read the fine print for any exclusions, limitations, or restrictions. You can call Famous Footwear customer support at 1-888-869-1053 for additional assistance.
Famous Footwear Return Policy
Although Famous Footwear doesn’t provide customers with price adjustments or matches, customers can return eligible products that they aren’t satisfied with. Customers can return products in-store or by mail.
Return Products In-Store
Customers can return Famous Footwear merchandise at in-store locations for no additional fees. It’s best to have the original box and receipt, but it isn’t necessary. Famous Footwear locations can search your receipt, card information, or membership account to process the request.
If they can’t find your original receipt, you’ll receive a refund in the form of in-store credit at the product’s current listing price. Famous Footwear has the right to limit or refuse returns and exchanges, regardless of the receipt.
Return Products by Mail
Customers can return Famous Footwear merchandise by mail for a $7.95 flat-rate shipping fee. They will deduct the shipping charge upon reimbursement. You can visit this page and print a return label to begin. Be sure to re-package your order, place the packing slip inside, and attach the return shipping label on the outside.
You can call Famous Footwear customer support at 1-888-869-1053 if you encounter issues and need additional assistance.
How to Contact Famous Footwear Customer Support
You might need to contact Famous Footwear customer support if you’re encountering issues and need additional assistance. There are several methods you can use to contact customer support, including the methods below.
Contact Famous Footwear Customer Support via Phone
One of the easiest ways to contact customer support is via phone call. You can contact Famous Footwear customer support at 1-888-869-1053 to speak with a customer service representative. You can specify your issue, provide details, and receive additional assistance. The hours of operation include:
- Mon-Fri. 9:00 AM – 6:00 PM CT
- 10:00 AM – 5:00 PM CT
Note: You might have to navigate through automated messages before reaching a live customer support representative.
Contact Famous Footwear Customer Support via Email
Another way you can contact Famous Footwear customer support is via email. You can use the online Contact Form if you encounter issues and require additional assistance. You’ll need to provide the following information upon request:
- Email address
- First name
- Last name
- Phone number
- Postal code
- Issue code
- Order number
- A detailed description of the issue
You can also provide optional pictures or attachments if necessary. Once you provide your information and are satisfied, you can click Continue to submit your request. It’s likely that you will hear back from Famous Footwear within one to three business days, but your mileage will vary.
Price Matching at Famous Footwear
Unfortunately, Famous Footwear does not have a price match policy in place. Without a price match policy, customers cannot receive lower prices based on competitor listings. However, Famous Footwear does provide customers with frequent deals, discounts, coupon codes, and promotional events.