Does Kohl’s Price Match?

Kohl’s is a large retailer that offers a wide variety of merchandise. Some of these products can be found at other locations at varying price points.

Thankfully, Kohl’s has a price matching policy to help customers receive the best price possible. Here’s everything you need to know.

Does Kohl’s Match Competitor Prices?

Kohl’s will match competitor in-store prices upon request. Kohl’s will match in-store prices and listings on Kohl’s online store, which can vary from in-store prices. The items must be identical and meet certain criteria. You’ll need to show a copy of the competitor’s advertisement to qualify for price matching.

Kohl’s Price Matching Policy Explained

Kohl’s offers price matches upon request. Kohl’s will only match a competitor’s in-store price and will not match their online listings. Online Kohl’s products can vary in price compared to in-store locations, so you can match those as well. However, there are some restrictions and limitations to be aware of.

Does Kohl's Match Competitor Prices

Price Match Exclusions

Select Kohl’s products and brands do not qualify for price matching, promotions, or discounts. You can find the full list of Kohl’s exclusions here, but we’ll cover some basics below.

  • Select sporting goods products and brands
  • Premium sunglasses and brands
  • Consumable goods and certain brands
  • Certain electronic products and brands
  • Prices during the week of Thanksgiving and the week after do not qualify for price matching services.

Note: This is only a partial list of Kohl’s price match exclusions. You can find the full list of product categories and brands by visiting this page.

Additional Information

  • You cannot apply coupons, dollar-off, or percentage-off deals to price-matched items.
  • You can earn and redeem Kohl’s Cash and Kohl’s Rewards on price-matched items.
  • Kohl’s has the right to limit product quantities and can exercise discretion on their use of the Price Match Policy.

Does Kohl's Price Match

How to Receive a Price Match at Kohl’s

The most straightforward method for receiving a Price Match at Kohl’s is to visit your nearest location. You’ll need to print out a copy of the competitor advertising for the identical product you want to purchase. Ensure that the advertisement includes the current price, a description of the product, and the competitor’s valid retail listing. Unverifiable details will result in disqualification for price matching services.

Receiving an Online Price Match at Kohl’s

Kohl’s conducts price matches for non-wholesale retailers with physical in-store locations and online shops. Kohl’s will match online prices for an item as long as the competitor’s listing is identical to the item on the Kohl’s store. The price must be verifiable on the competitor’s online store.

Kohl’s Price Adjustment Policy Details

Kohl’s also offers price adjustments that are similar to a rebate. You’ll receive a partial refund after you’ve purchased a product. In some cases, the American retailer offers a money back if the product you purchased goes on sale. Kohl’s has the following criteria for price adjustments:

  • The product must be purchased on sale or at a standard price
  • The price of the product must have been reduced below the price you paid within 14 days of the transaction.
  • You have the original sales receipt
  • The product is not on clearance or marked down
  • The product isn’t listed as Kohl’s Care products.
  • The product isn’t registered in the “Buy One, Get One” conditional reimbursement
  • The product isn’t listed under the Excluded Items policy.

You’ll need to visit your local Kohl’s location and consult one of the associates. You can also use the “Ask US” option online to receive price matching assistance. But Kohl’s recommends visiting your nearest location for assistance on in-store purchases.

Kohl's Price Adjustment Policy Details

How to Contact Kohl’s Customer Support

There are several ways you can contact Kohl’s customer support if you encounter issues or need additional assistance.

Contact Kohl’s Customer Support Online

You can utilize the “Ask Us” option to consult a team member. You can use this feature 24 hours a day, seven days a week. Scroll down to the bottom of the Contact Us page and click the “Ask Us” button to begin.

Contact Kohl’s Customer Support via Phone

You can call Kohl’s Customer Support to consult an associate and receive additional assistance. You can call Kohl’s Customer Support at the following number and times:

  • Kohl’s Customer Support: 855-564-5705
  • Available Monday through Saturday: 7 a.m. until 9 p.m. CT
  • Available Sunday: 10 a.m. until 8 p.m. CT

Price Matching at Kohl’s

Kohl’s will match competitor in-store prices upon request. Kohl’s will match in-store prices and listings on Kohl’s online store, which can vary from in-store prices. The items must be identical and meet certain criteria. You’ll need to show a copy of the competitor’s advertisement to qualify for price matching.

Kohl’s has an extensive list of product exclusions that you can view here. To redeem price-matching services, simply bring the competitor’s advertisement to your in-store Kohl’s location and consult a team member. You can call Kohl’s Customer Support at 855-564-5705 for additional assistance.

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