If you believe that FedEx SmartPost lost one of your packages, you may be wondering what you can do about this. This is a good question to ask as you definitely want to take action if you believe that your package has been lost in transit.
This is a serious issue and it can be resolved as long as you take action as soon as you believe your package is lost. This can help you to get reimbursed so that it is not a complete loss on your part if you do not get what you bought.
Keep reading to find out what you should do if FedEx SmartPost loses your package in transit.
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What Do I Do If FedEx SmartPost Lost My Package?
If you were expecting a package through FedEx SmartPost, it is not entirely uncommon for a package to be lost in this process. There have been several complaints of this happening where people had to end up filing a claim about their lost package.
In general, it is not extremely common for male carrier services to lose packages. For the most part, the system is very dependable and is organized enough so that packages get to where they need to go without any issues occurring.
That being said, there are instances where packages may be lost in transit due to several issues that may come up. Mail carrier services are not perfect, and they are sometimes responsible for losing packages.
This can be very frustrating whether you are the person sending the package or the person who is supposed to receive it. Though the good thing is that tracking update is the best way to watch for this kind of issue so that you know what is going on.
If FedEx SmartPost loses your package, there isn’t much you can do, but you do have a few options, such as:
- Contact FedEx
- File a claim
- Contact the sender
You should contact FedEx and the sender of the package to see what kind of information you get back. FedEx should be able to look up your package and find out exactly where it is if it is not lost, but it is simply being delayed.
Is a good idea to contact the sender as well to make sure that they sent the package and included all the necessary information.
Can I File a FedEx SmartPost Claim?
If you believe that FedEx SmartPost lost your package during delivery, you will need to file a claim about this. This is the best way to make sure FedEx knows that it lost your package and that you want to be reimbursed for this loss.
In order to be able to do this successfully, you need to file a claim within 90 days of your package starting its delivery. If you try to file a claim after this amount of time, it will most likely not go through and be deemed as invalid.
This also applies to packages that you received that were damaged when in the custody of FedEx SmartPost. Though it is important to keep in mind that FedEx SmartPost is not necessarily held responsible for packages.
Though FedEx SmartPost should technically be held responsible for packages that it was taken care of, this isn’t always the case. It is not liable for packages that do not arrive or arrive damaged in many instances.
What Happens If FedEx SmartPost Loses My Package?
If you’re expecting a FedEx SmartPost package, but it never comes, you may need to file a claim about a lost package. This is the best way to notify FedEx SmartPost that your package has been lost and you want the issue resolved.
This may not always resolve the issue, but it is worth trying if you believe that your package has been lost in transit.