Ralph Lauren Return Policy

Ralph Lauren processes thousands of online and in-store orders every month. Some customers need to make returns or exchanges for various reasons.

Thankfully, we cover everything you need to know about the Ralph Lauren Return Policy in the article below. Read on for more information.

What Is the Ralph Lauren Return Policy?

Ralph Lauren will accept returns for products that are unwashed, unworn, and unaltered with the original tags attached within 30 days of the order shipment date. Ralph Lauren also requires the original invoice for online purchases or purchase information from the in-store receipt. However, certain restrictions may apply.

Returning Ralph Lauren Products

Returning products to Ralph Lauren is a straightforward process, as long as you meet certain criteria. We cover the basics and more detailed information in the headings below.

Ralph Lauren Return Policy

Products Must Meet Certain Criteria

Ralph Lauren products must meet certain criteria to be eligible for return. The criteria include:

  • Products must be unworn
  • Products must be unaltered
  • Products must be unwashed

Starting Your Online Return

You’ll Also Need…

After confirming that your products meet the criteria above, you’ll also need:

  • The original tags and protective materials must be attached.
  • The original invoice for products ordered online.
  • The original printed receipt if you bought products at an in-store location.

Starting Your Online Return

You can select from two options to return Ralph Lauren products purchased online. The two options include:

What Is the Ralph Lauren Return Policy

After finishing the return steps, Ralph Lauren will send you a prepaid return shipping label alongside various options to drop off your package. Some options include UPS drop-off sites.

After your return is approved, Ralph Lauren will submit a refund to your original payment form unless stated otherwise.

Note: Ralph Lauren states they need up to three weeks to receive and process returns. You’ll receive email confirmation notices once the return process is finished.

For PayPal and Klarna Orders

Unfortunately, you can’t return items purchased with PayPal or Klarna to Ralph Lauren or Polo Ralph Lauren locations. You’ll need to use the following methods:

  • Submit an online return form
  • Send the item by mail

Note: These transactions might not be eligible for exchange and may only qualify for reimbursements.

How Long Do I Have to Return Ralph Lauren Products?

Ralph Lauren provides customers with 30 days from the date of purchase or shipment in most cases. The 30-day timeframe might apply to the following products:

  • Gifts
  • Sales products
  • Full-price merchandise

How Long Do I Have to Return Ralph Lauren Products

Note: You have ten days to qualify for a free return on fine jewelry and watch products. Limited-edition products are eligible for reimbursement for up to seven days from the date of purchase or shipping.

Can I Return Any Item?

Unfortunately, some Ralph Lauren merchandise isn’t eligible for refunds and exchanges. These products might include:

  • Gift boxes
  • Home lighting products
  • Customized merchandise
  • Ralph Lauren coffee items

What About Watches and Fine Jewelry?

Ralph Lauren watches and fine jewelry products must be in perfect condition to qualify for a return. These products need all the original protective materials, tags, and stickers intact. You’ll need to call 877-639-7934 to return watches and fine jewelry. You have ten days to qualify for a free return on fine jewelry and watch products.

Ralph Lauren Exchanges

There are several factors to keep in mind when it comes to exchanging Ralph Lauren products, including:

  • You can exchange a product, as long as it is for the same merchandise, at the same price, and in a different size or color.
  • Ralph Lauren will process your exchange order immediately and include free shipping. They will provide a free return label for the new delivery.
  • You’ll need to return exchanged products within four business days after starting the online exchange.
  • Exchanged products must be received within 14 days from when the online exchange was started to avoid additional fees.
  • Buy Online, Pickup in-store, and Ship-to-Store purchases do not qualify for exchanges. These products can be returned at in-store locations or via mail.
  • PayPal and Klarna purchases do not qualify for exchanges. These products can only be reimbursed by mail or through the online return method.

Return Policy at Ralph Lauren

Ralph Lauren will accept returns for products that are unwashed, unworn, and unaltered with the original tags attached within 30 days of the order shipment date. Ralph Lauren also requires the original invoice for online purchases or purchase information from the in-store receipt.

You can start your return or exchange using your order number and ZIP code or via your online Ralph Lauren account. Ralph Lauren has certain restrictions for specific items, and your mileage may vary.

Please Share This
Leave a Comment