Why Is Grubhub Not Working?

Imagine getting ready to place an order for your favorite restaurant. You open Grubhub but realize the app isn’t working.

Before you rush to order the food elsewhere, consider why Grubhub is having issues. Then, you can resolve the problem.

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Why Isn’t Grubhub Working?

Grubhub might not be working because the app needs an update. You could also experience problems if the Grubhub servers are down. However, it might be a problem with your internet connection rather than the delivery service.

why is grubhub app not working

Be sure to consider a few problems and solutions to get Grubhub up and running. Sometimes, the problem is easier to fix than you think.

Why Grubhub Might Not Be Working

Grubhub might not work for a variety of reasons, so you should figure that out. Each issue has a different solution, but most solutions are easy enough to follow.

Read on to learn about some common Grubhub problems. Then, you might be able to get the app to work so that you can place your next order.

App Update

One common issue is that you might need to update the Grubhub app. If you don’t update the app, it might eventually start to crash or freeze all of the time.

Fortunately, you can look for an app update in the App Store, such as on an iPhone. Another option is to force quit the app and reopen it. Sometimes, that’s all you need to do to get the app to start working properly.

You might also get Grubhub to work again if you uninstall the app and redownload it. Log into your account again to see if the problem is gone.

Of course, you can also learn if it’s an app issue by trying Grubhub on a computer. If it works in a browser, the app could need an update.

Software Update

Another thing to check if you don’t have a Grubhub app update is if you have a software update available on your phone. Look for available updates in your settings.

If you have an update, try doing that to see if Grubhub starts to work. Sometimes, apps can act weird if you need to download and install a new version of iOS or Android.

Of course, this might also be the case if Grubhub works fine on other devices. A full software update can take time, but it’s good to update even if it’s not the issue.

Grubhub Servers

If you can’t access Grubhub from any device, the problem might be the Grubhub servers. You can use a website checker such as Downdetector. The site lets you view the uptime from the past day, and you can check reported outages.

You’ll also be able to report your issue if you can’t access the app or website. Unfortunately, you might just have to wait for someone to fix the problem.

However, you can contact Grubhub over social media to see if someone is working on it. They might get the app back up and running in no time.

reset home internet connection

Your Internet

You should check your internet connection to see if that’s keeping Grubhub from working. This is a great solution for your desktop or mobile device.

On your phone, you can also turn WiFi off and back on again. Do the same for your cellular connection to see if resetting it gets Grubhub to work.

Of course, you can also check other websites to see if those are down. If you have trouble accessing any app or website, the problem is most likely your internet connection.

No Restaurants

Maybe you have no trouble getting into the app, but you don’t have the option to order. Look at the clock and consider if any restaurants in your city are open.

If it’s late at night, you might not be able to order anything right now. This is particularly true in smaller towns where few restaurants stay open past 9 or 10.

In that case, go to sleep and check back in the morning or around noon. You might notice a ton of restaurants are open for orders.

Holiday Hours

Similarly, restaurants might not open on certain holidays. A lot of places close on Christmas Day and New Year’s Day, for example.

Even on other days, restaurants may close early. For example, some merchants close as early as 6 or 7 on holidays like Independence Day.

Be sure to consider the date, and think about where you want to order from, and if there are holiday hours. If so, you might need to wait until the next day to get your food.

Why Won’t Grubhub Work?

Grubhub might not work for various reasons, such as your device or internet connection. But the Grubhub servers can go down and affect everyone. You should also consider the time and day to determine if restaurants are open at all. Then, you can either update your app, restart your internet, or wait a few hours or days.

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