Ashley Furniture Tracking

Ashley Furniture processes thousands of furniture deliveries every month. Many customers want to track their orders and drop-off times to be available for their packages.

Thankfully, we cover everything you need to know about Ashley Furniture order tracking and delivery windows in the article below. Read on for more information.

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Ashley Furniture’s Order Tracking?

Ashley Furniture offers order tracking for select in-store locations and online orders. However, order tracking may only be available on the day of the delivery. Ashley Furniture provides delivery time estimates to the best of their ability, but they may not always be accurate.

Ashley Furniture Order Tracking Explained:

Ashley Furniture provides delivery tracking for select in-store locations and online orders. Customers can use the online Delivery Tracking page to easily track their orders. Like other retail policies, there are certain restrictions and limitations to be aware of. Here are some basics to get you started:

  • Delivery tracking is only available on the drop-off day.
  • The estimated times are not 100% accurate, and you’ll need to be available during the scheduled drop-off window.
  • If tracking isn’t available in your location, you can contact your fulfiller listed on the confirmation email for additional delivery information.

Ashley Furniture Tracking

Track Your Order Online

You can use the Delivery Tracking page on the online Ashley Furniture site to monitor your order. After visiting the site, enter your phone number into the field provided to track your order drop-off. You’ll receive an estimated delivery time, but be sure you’re available for the entire delivery window.

Note: You can only monitor deliveries by phone on the scheduled drop-off day.

How to Check Ashley Furniture Order Status

Customers can only monitor order drop-offs on the day of the delivery. However, Ashley Furniture allows customers to check their online order status. Here’s how:

  1. Start by visiting the Delivery Tracking page and scrolling down to the ‘Check Order’ section.
  2. If you’re a returning customer and have an account, log into your Ashley Furniture profile using your email address and password.
  3. If you don’t have an Ashley Furniture account, use the Check Order section. Select whether you’re tracking an Online or In-Store order.
  4. Provide your Order Number, Order Phone Number, and Billing Zip Code in the provided field.
  5. Finally, click Check Status to view your order information.

Does Ashley Furniture Have Order Tracking

How Will My Order Be Delivered?

Ashley Furniture uses the size and weight of your online order to determine the most effective shipping option. There are a few options to be aware including the following:

  • Ground Shipping
  • No-Hassle Delivery + Assembly
  • Doorstep Delivery
  • Curbside Delivery

Ground Shipping

Ashley Furniture ships small and lightweight products via courier or mail. Shipping options are selected during checkout and typically include 1-day or 2-day shipping. You’ll receive a confirmation message via email or phone once the order ships. Some products require assembly.

Note: Ashley Furniture may experience delivery delays due to inventory, delivery capacity, and unforeseen circumstances such as weather or natural disasters.

No-Hassle Delivery and Assembly

Ashley Furniture delivers larger merchandise directly from an Ashley Location or a shipping provider selected by the company. The delivery service will contact customers to schedule a drop-off time at the customer’s convenience.

Doorstep Delivery

Doorstep Delivery at Ashley Furniture requires a signature. Merchandise may require customer assembly. Products are dropped off in the original packaging at a customer’s doorstep. If a customer lives in an apartment or condominium, the merchandise will be dropped off directly outside the unit if available.

How Will My Order Be Delivered

Curbside Delivery

Merchandise is delivered in the original packaging and will be dropped off at the curb when a customer selects Curbside Delivery upon checkout. Customers will receive a tracking number once the order is shipped. The carrier will contact the customer to schedule a delivery time. A signature is mandatory upon drop-off.

Estimated Delivery Date Meaning

Ashley Furniture provides estimated delivery dates depending on the shipping method. The estimated delivery day is only an estimate and is not always accurate.

Standing Shipping or Ground Shipping

Products available for 1-day or 2-day delivery will receive a “get it by” date on the product page. Customers will receive an “estimated delivery day” on the checkout page and in their order confirmation email. The “get it by” label and “estimated delivery date” notify customers when to expect their order to be fulfilled and delivered.

Note: Changes in inventory, delivery capacity, and other unforeseen circumstances can delay delivery timeframes.

No-Hassle Delivery or Doorstep Delivery

No-Hassle Delivery and Doorstep Delivery typically take around two business days after the original purchase. The delivery company will contact you to schedule a delivery date and time window. You’ll need to be available at the drop-off time to accept and sign the order.

Ashley Furniture offers order tracking for select in-store locations and online orders. However, order tracking may only be available on the day of the delivery. Ashley Furniture provides delivery time estimates to the best of their ability, but they may not always be accurate.

You can use the Check Order status form online to view your delivery information by providing your order number, order phone number, and billing zip code. Be sure to contact Ashley Furniture customer support or the online FAQ section for additional information.

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