If you have bought something from Dickies that you wish to return, you may be wondering what kind of return policy the store has. This is a good question to ask so that you can avoid any frustration or waste of time later on.
Every store is going to have a slightly different return policy, even though many of them are very similar. This is why it is a good idea to look into the store policy before starting your return so that you know exactly what can be returned.
Otherwise, you may end up running into all kinds of issues later on in the process of your return. Keep reading to find out what kind of return policy Dickies has and what can and cannot be returned.
Table of Contents
What Is the Return Policy at Dickies?
Dickies is a store that has a very reasonable return policy that any customer could appreciate. This return policy allows customers to request a return in as many as 90 days after having made the purchase from the store or online.
This is a very reasonable timeline that allows customers to fully decide if they are happy with their purchase. Dickies allows this so that no customer feels obligated to keep something that they are not 100% happy with.
It wants all of its customers to have a positive shopping experience, which is why Dickies has also made the return policy so easy. This way, anyone can return something that they do not want without any hassle or stress.
Like most stores, Dickies also has some requirements for when you are making a return. These are nothing to worry about, but you do need to follow these requirements in order to get a refund for your return.
Any returns must follow these rules, such as:
- In new condition
These rules are very simple, and most returns should automatically follow them if you have just received the item. Dickies reserves the right to decline any returns that are made if they do not follow the standards.
If you receive an item from Dickies that is either damaged or defective, contact Dickies immediately and let them know.
Can I Return Something I Bought Online to Dickies Store?
Dickies has both an online store and physical locations where you can go shopping at to buy its merchandise. Because of this, it is not uncommon for people to have questions about online and in-person returns.
One very clear part of Dickies return policy is that it does not allow customers to take online returns to the physical stores. This is not allowed as online returns have to be returned online, just the way you receive them.
To make your return online, all you need to do is go to the Dickies website and log in to access your order information. You should be able to see an order page for everything you have ordered is listed and has the option of being returned.
Click the return option for the item that you wish to return and follow the steps that it prompts you to follow. Once you do that and your return request has been submitted, you should be able to print out your shipping label.
Package the item as well as you can and attach the shipping label to the outside so that it could be scanned by the post office. Use USPS to ship the package to the Dickies facility, you can do this by dropping it off or arranging a pick up from USPS.
If possible, Dickies prefers customers to package the items in their original packaging.
Can I Return to Dickies Without a Receipt?
Dickies is one of the many stores that require customers to have a receipt when they make their return. For online returns, this is usually a packing slip that serves as the receipt for that item.
When it comes to in-store purchases, you need to have your receipt with you to show that you were the person who bought that item. This allows you to get a full refund to your original payment method without any issues.
However, Dickies does allow customers to return items without a receipt if they have the original card that they used to pay for that item. This allows the store to look up the purchase and see that you were the person who bought it.
You must have either your original payment method or your receipt with you to make a return. You can also return Dickies items after 90 days, but you will not be getting a refund to your original payment method in this instance.
Returns after 90 days qualify for store credit of the same amount that you paid for that item. This isn’t as good as a full refund, but it still allows you to get your money back, and you can use it to buy something else in the store.
Can Gifts be Returned to Dickies?
If you receive something from Dickies as a gift but are not happy with it, you can contact Dickies and ask for a return authorization number. Then you will need to send the item back to Dickies to return it.
Once Dickie has received the item that you are returning, it will contact you to discuss how to move forward. You can either exchange it for a similar item or for something of the same value in the store.
What Kind of Return Policy Does Dickies Have?
Dickies has a very accommodating return policy that allows customers to make returns up to 90 days after buying something. So you can still return an item after 90 days, you just won’t get a refund to your original payment method.
Everything returned to Dickies must be in like new condition, such as being unworn, unwashed, and undamaged. If your return does not follow the standards, Dickies has every right to reject it and not issue you a refund.
You also cannot return online orders to a Dickies store location, these types of returns must be shipped back just the way they came to you.