Does FedEx X-Ray Packages?

FedEx handles countless packages and shipments every day. Some customers are curious about FedEx security measures and whether their shipment is x-rayed.

Thankfully, we cover everything you need to know about FedEx x-rays and shipments in the article below. Read on for more information.

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FedEx X-Rays Packages

FedEx doesn’t disclose its exact security protocols to prevent fraudulent and criminal activity. However, FedEx does not x-ray all packages. Instead, they may only x-ray suspicious-looking packages or boxes at random. Some regions require all parcels to undergo x-ray during the customs clearance procedure.

FedEx X-Ray Explained

Wondering if FedEx will x-ray your package is a legitimate concern for many people. You may be concerned about the privacy of your shipment and the recipient. Regardless, here are the basics you need to know about FedEx package x-ray:

  • FedEx doesn’t x-ray every package. Running all packages through an x-ray process would be too expensive and time intensive.
  • FedEx may x-ray suspicious packages or shipments on a random basis at select locations.
  • FedEx does not reveal its specific security measures to prevent fraudulent and criminal activity.
  • Some regions require all packages to undergo an x-ray during the customs clearance procedure, meaning international shipments are more likely to be x-rayed.
  • For additional information or assistance, you can use the online FedEx Customer Support portal or text the Virtual Agent at

Will FedEx X-Ray My Package

Scan Packages Before Delivery

Packages shipped with FedEx are scanned at different points between shipment and drop-off. Scanning doesn’t indicate that a package has been x-rayed. Instead, the package is scanned into a system so you can receive tracking updates and order status alerts.

Package scans can vary, but some shipments can go more than 24 hours without any updates. These situations typically occur for longer travel times, like overseas shipments. It may seem like your shipment isn’t moving, but it may be in transit to the next phase of delivery.

 Scan or X-Ray

Yes, FedEx has the right to scan and x-ray any package they deem necessary. FedEx can open and inspect any package as part of their Shipper Agreement Policy. Unfortunately, there isn’t much right to privacy with mail carriers like FedEx, USPS, or DHL.

FedEx X-Ray Every Package

FedEx processes millions of packages every day. Running every package through an x-ray is simply too time-consuming and labor-intensive for the FedEx infrastructure to handle.

Does FedEx X-Ray Packages

Frequent x-rays would significantly delay the FedEx delivery process and be incredibly expensive. However, FedEx does have the option to perform random x-rays for security purposes or for suspicious packages.

FedEx doesn’t state its exact security measures to prevent fraudulent and criminal activity. You can find additional information on the Security Compliance Requirements or FedEx Privacy Notice page.

Customs Clearance and X-Rays

We won’t cover the security measures involved in the customs clearance process in this article, but your package has a higher chance of being x-rayed if it’s an international shipment. Domestic orders are much less likely to undergo an x-ray.

FedEx might x-ray a package for an international shipment to prepare it for the customs clearance process. In some regions, the customs clearance process requires an x-ray on all shipments.

Generally speaking, assume your order will undergo an x-ray if you’re shipping or receiving an international package.

Contact FedEx Customer Support

You may need to contact FedEx Customer Support for additional assistance or inquiries. Luckily, there are several ways you can get a hold of a representative or find useful information online.

Can FedEx Scan or X-Ray My Package

Use the FedEx Virtual Agent

You can use the online FedEx Virtual Agent if you encounter shipment problems or require additional assistance. Launch the FedEx Customer Support site and click the chat box at the top of the page to ask a question. The virtual agent will answer with helpful information and resources you can use to resolve your problem.

Text 29372 For FedEx Customer Support

You can text the FedEx Virtual Agent at 29372 if you need account support or have additional inquiries. Keep in mind that standard data rates may apply depending on your cellular provider and circumstance.

Contact FedEx Customer Support via Phone

You may need to contact FedEx Customer Support if you encounter issues or require additional assistance. You can find phone numbers online based on region and issue type. Simply visit the FedEx Customer Support Center page and select your delivery type and region to find available phone numbers. Here are a few numbers to get you started:

  • S. Customer Service: 1.800.Go.FedEx or 1.800.463.3339
  • S. International Customer Service: 1.800.247.4747
  • S. Billing Inquiries: 1.800.622.1147

Package X-Ray at FedEx

FedEx doesn’t disclose its exact security protocols to prevent fraudulent and criminal activity. However, FedEx does not x-ray all packages. Instead, they may only x-ray suspicious-looking packages or boxes at random. Some regions require all parcels to undergo x-ray during the customs clearance procedure.

Generally speaking, expect your package to be x-rayed if you’re shipping internationally. For additional information or assistance, you can use the online FedEx Customer Support portal or text the Virtual Agent at 29372.

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