If you are trying to use the Doordash app and it keeps crashing on you, you may be wondering why and how you can fix it. This is a common complaint amongst Doordash customers as the app often has difficulty working.
Like any app, they can sometimes get glitches that will interfere with how they work for the person using them. Keep reading to find out why this happens and how you can try to fix the issue.
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Why Does the Doordash App Keep Crashing?
There is rarely a real reason why the Doordash app will start to crash on you. Sometimes it is from a glitch, or other times, a larger issue is the problem.
Sometimes the entire app is experiencing a problem crashing, which can affect all of its users. This can also be the result of too much going on, on your phone or whatever device you are trying to order from.
One thing that you can try to resolve the issue yourself is to uninstall the app. Then turn off your phone for a few seconds before reinstalling the Doordash app.
If that does not fix the issue you could try clearing the app’s cache, storage, and force the app to close. You could also clear these things on the device that you are using.
If none of these options work, you will need to call Doordash support for help finding the problem. They have more access than you do and should be able to locate the problem.
Sometimes the entire Dordash app will crash, and no one will be able to use it for several hours. Thankfully, this is rare, but it does sometimes happen.
How Do You Fix Crashing Doordash App?
The best thing that you can do if the Doordash app is crashing when you are trying to use it is to uninstall it. Give it a few seconds and clear everything on your phone before reinstalling the app and logging back into your account.
If this does not work, you could try clearing the data, cache, and storage from the Doordash app. You could also try to clear the data, cache, and cookies from the device that you are using.
Try anything that you can to clear your device or to clear the app to see if that helps to remove the issue. If none of these options solve the problem, you will most likely have to call Doordash support.
They will have access to more options on their end and may be able to locate the source of the problem for you. Or they can at least let you know if the entire Doordash app is experiencing a crash.
If this is the case, there is not much they will be able to do for you. You will most likely have to wait until the issue has been resolved, which could take a few hours.
What Do You Do If The Doordash App Crashes During Delivery?
If you are a Doordash driver, you also may experience issues with the Doordash app crashing. This can even happen when you are in the middle of a food delivery.
If this happens, the most important thing to do is to continue with the delivery like normal. Make sure you take a picture of the delivery at the address so that you can prove that it was indeed delivered.
If none of the above methods work to fix the crashing app, you should call support. Make sure to mention that your current delivery has already been dropped off during the app crash. The photo will help you to prove that.
If you are a customer and the Doordash app has crashed when your order was being delivered, you don’t need to worry too much. You won’t be able to see the progress of your order, but it still should get delivered.
You will want to keep an eye out for the dasher so that you can grab your order once it is delivered. This is because you won’t be notified when it is there if the app has crashed.
If you do not get your order delivered after the app has crashed, it most likely crashed on the driver’s side as well. This could have prevented them from picking up the order or knowing where to drop it off.
To figure out what is going on, you should call Doordash’s support team for help. They will be able to contact the driver to find out what is going on.
Why is the Doordash App Crashing?
There is rarely one reason why the Doordash app is crashing, this is often the result of an overload or glitch. These are things that can’t really be prevented, all you can try to do is resolve the issue on your end.
The most effective thing you can try to do is to uninstall and reinstall the Doordash app. This is the most common way to resolve the issue. You will know if this worked if you can log back in and actually use the app without it crashing.
You can also try to clear various things, such as the cache, data, and storage on the app itself. As well as the cache, data, and cookies on the device that you are using it on.
You can also try to repeatedly log out and log back in, delete and reinstall the app, and refresh the app. These are all things that could eventually solve the crashing issue.
If none of these options work after doing them repeatedly, you will need to call Doorash’s customer support line. They should be able;e to help you further troubleshoot the issue.
If the entire Doordash app is done, it is best to leave it be until the problem has been resolved. You also do not want to try to reset your password during an app crash.
Doing this will not help you to use it and can just cause more issues later on when you want to use the Doordash app.