The last thing you want is to spend money on something only for it to sit in your closet. If you like to shop at Hibbett Sports, you should know how it works.
Specifically, you’ll want to look at the return policy. Then, you’ll know if you’ll be out of luck if you order the wrong item.
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What’s the Hibbett Sports Return Policy?
You can return a purchase to Hibbett Sports for up to 60 days. This window starts when you buy something in store. If you place an online order, the window starts when the order ships. Items have to be in the original package and still have the tags on.
If the item looks worn or damaged, you can’t return them. Also, if you don’t have a receipt, you’ll get store credit rather than cash for the return.
Hibbett Sports Return Requirements
Before you shop at Hibbett Sports, consider the return policy. This is especially important when you’re ordering online and can’t try stuff on. It also matters if you want to buy someone a gift from the store.
Here are some of the policies and requirements you should know. That way, you can get your money back if you don’t like what you buy.
Hibbett Sports offers a very generous return window of 60 days. If you realize you got the wrong size or just don’t want the item, you can take it back or ship it back. That window starts when you buy something in a store or when an online order ships.
A lot of stores only offer 30 days or so for returns. That makes Hibbett Sports unique, but your item still needs to meet certain conditions to be eligible for a refund.
If you want to return something, it must be unused and unworn. The tags have to still be on the item, and you must return it in its original packaging.
You can’t have washed the item, and the store won’t accept damaged items. If something is defective, you may need to contact the manufacturer for assistance.
How to Return
The way you return something to Hibbett Sports depends on how you bought it. If you made an online order, you can return it through the mail or at a store.
Return shipping will be free if you can’t go to a Hibbett location. However, you must go to a store to return something you bought there. That even applies to orders you place at a store that will ship to your home.
Unfortunately, you can’t return stuff from a Hibbett store or online to a City Gear store. Luckily, you can return the item for free whether you go to a store or do it online.
Proof of Purchase
To get your refund, you must provide the receipt. If you return an online order in a store, it also helps to provide the order confirmation and shipping emails as well as the packing list.
Be sure to also bring your ID to prove you’re the one who bought the items. If you don’t have those things, you can still return your item. However, you’ll receive the purchase amount in the form of a Hibbett gift card.
Items You Can’t Return
As mentioned, you can’t return anything that’s not in like-new condition. So if you use or wash an item, it’s yours. You’ll need to find another way to sell it or donate it if you don’t want to keep the purchase.
Hibbett also won’t accept custom items for returns since they’re customized for you. Also, if an item comes with a manufacturer warranty, you can’t return it.
Note that you can return things like baseball and softball bats with the wrapping still on them. If you took that off, you’ll have to contact the maker with any issues.
How Hibbett Sports Returns the Funds
Hibbett Sports will return the funds to you in a couple of ways. If you qualify for a refund, you can get the money back using your original payment method. However, they will give you cash if you paid with a debit card.
That applies to online and in-store purchases when you return the item to a store. When you return an item through the mail, you’ll receive the refund on the original card no matter what.
If you paid for something with a Hibbett gift card, they’ll issue the refund on a new gift card. Then, you can use it to buy something else from the store.
Can You Return Something to Hibbett Sports?
You can return certain items to Hibbett Sports, but they must meet a few requirements. The item can’t be used, and you need to have the tags and packaging it came in. You’ll also need your receipt and ID to get your money back. Otherwise, the store will give you merchandise credit or a gift card.