If you want to buy something from Lucy in the Sky, you may be wondering what kind of return policy this online store has. This is a good question to ask as every store is going to have a different kind of return policy for its customers.
This is an important detail to consider before you buy from any kind of store because the return policy can become very important. If you receive your item only to want to return it, you will want to know what kind of return policy that store has.
This can make up the difference between a positive or a negative shopping experience at the store. Keep reading to find out what kind of return policy Lucy in the Sky has for its customers.
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What Is the Return Policy Like at Lucy In the Sky?
Lucy in the Sky has a great return policy that allows customers to request a return 14 days after their item was delivered. This gives them time to decide if their purchase is exactly what they were wanting or if they want a refund.
This is not an extremely long amount of time, as many stores allow customers 30 to 60 days to request a return. But it is still enough time to decide if your purchase is just the right fit for what you were wanting.
Unfortunately, it is important to remember that Lucy in the Sky does not issue refunds to your original payment method. This is not an option, as Lucy in the Sky only issues store credit for returns if you are not happy with your purchase.
This can be less than desirable as some customers may want a full refund so that they can use their money elsewhere. While most stores do issue full refunds, there are still plenty of stores that only give store credit for returns.
Lucy in the Sky is just one of many online stores that still does not offer refunds for the original payment method that you use to buy the item. You will have to make do with store credit for your return and choose something else in the store to buy.
How Do I Return Something to Lucy In the Sky?
If you want to return something to Lucy in the Sky, there are a few steps that you can follow to do this very easily from home. Thankfully Lucy in the Sky has a very simplistic return policy that makes it easy for customers to finalize their returns.
This is a huge benefit to shopping at the store as there are plenty of online stores that make returning items very difficult. While Lucy in the Sky has made this very straightforward so that anyone can start their return on their own.
All you need to do is follow these steps to start your return request:
- Go to the site
- View your order history
- Click on Create Return Label
This website allows you to easily navigate it so that you can log in and find your order history where all of your orders are stored. You do not have to add any kind of information, all you need to do is click on the create return label button to create the label.
This label will include all of the information that is necessary for your return, so all you need to do is package up the item and attach the label. Then you can mail it as soon as you are able to so that it can begin its journey back to Lucy in the Sky.
How Long Before Lucy In the Sky gives Refunds?
Now that you know how to go about starting your return to Lucy in the Sky, you may be wondering when you can expect a refund. Unfortunately, Lucy in the Sky does not issue refunds specifically, rather you will get store credit to use as you like.
It takes about 10 days for Lucy in the Sky to get your return, as this is as long as shipping can take. The good news is that once Lucy and the Sky receive your return, it will immediately send you an email with a link to your store credit.
You should give this at least 10 business days before you start to worry, as it can take this long for your item to get to the facility. Once you get the email, you can use your store credit to buy anything else in the store that you may like.
What Happens If My Lucy In the Sky Order Is Damaged?
It is not entirely uncommon for online orders to be delayed or arrive damaged at the customer’s door. This is unfortunate, but it can happen as online orders are susceptible to being damaged during the shipping process.
A damaged item may have also accidentally been shipped to a customer without the company having realized it. If you have ordered something from Lucy in the Sky and it arrives either defective or damaged, you are eligible for a refund or store credit.
While Lucy in the Sky does not issue refunds for returns, this is an option that you do have if the item is damaged, defective, or delayed. You can either choose to have a full refund to your original payment method or store credit that you can use in the store.
You will just need to make sure to contact Lucy in the Sky as soon as you get your items and discover that they are damaged.
What Kind of Return Policy Does Lucy In the Sky Have?
Lucy in the Sky has a very simplistic return policy that allows customers to request a return within 14 days of having received their order. Once you return it to the Lucy in the Sky facility, you will be emailed a store credit link that you can use to buy something else.
Keep in mind that Lucy in the Sky only gives customer store credit for returns unless the item arrived damaged or was significantly delayed. All returns also must be in new condition in order to be accepted.