If you need to return something to TJ Maxx, you probably want to know more about its return policy. This is important as every return policy is going to be different and have different kinds of restrictions for its customers.
You will want to familiarize yourself with the return policies of the stores that you frequently shop at. This can help you to avoid not being able to return something or any later frustration with the return process.
This can be very important, especially if you plan on buying any higher-value items that may or may not work out for you. Keep reading to find out what the return policy at TJ Maxx is like and how you can use it to make your return.
Table of Contents
What Is the Return Policy at TJ Maxx
TJ Maxx is another store that has a pretty basic return policy that is both easy to understand and easy to follow through with. It has a 30-day return policy and will give customers full refunds for items that have been returned within that time frame.
This is good news if you bought something from TJ Maxx and later changed your mind. The 30-day policy gives you more than enough time to decide if this item is the right fit for you.
There are also limitations to what TJ Maxx will take back as a refund just like any other store. This is important as it allows the store to have a standard for returning items so that customers don’t try to take advantage of the return policy.
All TJ Maxx returns must be in good condition and not be:
- Poor condition
TJ Maxx has the right to refuse returns of this nature as they are not resalable. It prefers to only accept returns that could potentially be resold to a different customer so that it does not lose out on a profit.
For delicate items being returned, like underwear or bikinis, the proper labels and hygienic protectors must still be in place. If they aren’t, these items will not be eligible to be returned as they cannot be resold.
TJ Maxx has the right to refuse returns of any delicate nature if it believes them to be used, worn, washed, or otherwise unacceptable for resale.
Can You Return TJ Maxx to Marshalls?
Because TJ Maxx is a sister brand from Marshalls, you may be wondering if you can use both stores for returns. Can you return TJ Maxx items to Marshalls and vice versa if one store is closer to you than the other?
This is a good question to ask as there are many sister companies that do allow this. This is because many returns end up going to the same place if the stores sell the same kinds of items.
Unfortunately, you cannot take your TJ Maxx returns to Marshalls. Only Marshalls merchandise can be returned to the Marshalls stores.
If you have a TJ Maxx return, you will need to either return this in a TJ Maxx store or by mailing it to the facility. This cannot be avoided as this is how the TJ Maxx return policy works for customers.
Can You Return Something to TJ Maxx Without a Receipt?
Many stores do not accept returns if they are made without a receipt. This is due to the fact that a receipt acts as physical proof that you are the person who made that purchase.
This makes your return valid so that you can return your item and get a full refund. The good thing is that, though TJ Maxx does ask for a receipt, this is not absolutely necessary for a successful return.
TJ Maxx will still accept returns even if you do not have your original receipt. This is done by issuing you store credit instead of a full refund to your original payment method.
You will still get a full refund, it just won’t be going back to your bank account or one of your cards. This will be money that you can use in the TJ Maxx store to buy something else with your refund money.
Though this is not extremely ideal, it is still a good option if you do not have your receipt to show. At least with this policy, you have the option of still getting to use your refund, even if it is limited to the TJ Maxx store.
This also applies to returns made with a gift receipt, as these cannot be refunded either. You will have to be happy with store credit if you are making a return without a receipt or with a gift receipt.
How Long Do TJ Maxx Returns Take?
If you are returning your TJ Maxx items by the mail, this return [process will be much longer than other options. This is because you will need to allow for 10 to 14 business days before you see your refund.
This could even take longer at times if the mail is delayed or there is an issue processing your return. Though you should typically expect to see a refund within two weeks or 14 business days.
If you make a TJ Maxx return in the store, you can get an immediate refund right then and there. This is because TJ Maxx is able to scan and process the return right there in the store.
Just keep in mind that it could still take up to a day or two to actually see your refund become available. This will depend on the processing time of the refund as this can take a little extra time.
Making your TJ Maxx returns in the store saves you time and can make the process less of a hassle. This is because you do not have to print the label, package the item, or mail it to a TJ Maxx facility.
This makes it a bit easier to do if you want this return to be done quickly.
Will TJ Maxx Take Returns After 30 Days?
Though TJ Maxx’s return policy allows for 30 days to make your return, this is not set in stone. TJ Maxx will still accept returns after 30 days, though you won’t get a refund to your original p[ayment method.
Just like making a return without a receipt, TJ Maxx will accept returns after the 30 days by giving you store credit. This isn’t as good as an actual refund, but it is still a good option if the 30 days have passed.
This way, you can still get that money back and not have to keep something that you no longer want.
What Is TJ Maxx’s Return Policy Like?
TJ Maxx has a great return policy that allows you to make returns within 30 days for a full refund. You can make returns after 30 days as well, you just won’t get refunded to your original payment method rather, you’ll get store credit.
You can also make TJ Maxx returns without a receipt if you have lost it or thrown it away. You will get store credit instead of a refund to your payment method, so that you can spend your refund in the TJ Maxx store.
Overall, TJ Maxx has a very flexible return policy that is easy to understand and use.