AliExpress processes thousands of orders, account issues, and customer requests every day. Some customers need to adjust their shipping locations, while others need to delete their accounts entirely.
So how can you delete your AliExpress account or access your online account settings? We cover everything you need to know in the article below. Read on for more information.
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Deleting Your AliExpress Account
You can easily delete your AliExpress account online via the AliExpress website. All you have to do is navigate to your Account Settings, select Edit Member Profile, and confirm the Deactivate Account button. You might need to provide additional information or the reason for your request.
How Do I Delete My AliExpress Account?
Deleting your AliExpress account is a straightforward process that doesn’t take much time at all. You can follow the steps below to begin the process.
- Visit the AliExpress website and log into your account.
- Select My AliExpress from the drop-down menu in the top-right-hand corner.
- Select Account Settings and then select Edit Member Profile.
- Hit the Deactivate Account button in the top right corner of your account profile.
- You’ll need to confirm your information and the reason for the request. Select the box labeled “Enter Your User Name” and enter the email address linked to your AliExpress account.
- In the “Type In the Following Words: Deactivate My Account” box, enter Deactivate My Account exactly as it’s written.
- Finally, provide the reason why you want to delete your AliExpress account, confirm your selection, and hit the “Deactivate my account” button to finish.
Note: You should receive a confirmation notice from AliExpress. It’s not stated how long it will take to receive a confirmation notice or how long it will take for an account to be permanently deleted. You can consult the online live chat or customer support line for more information.
Will I Still Receive Email Notifications?
You should not receive any email notifications, newsletters, or promotional materials from AliExpress after you delete your account. However, there are some cases where you might receive emails from AliExpress after deleting your account.
Can I Unsubscribe From Email Notifications?
Yes, you can unsubscribe from AliExpress email notifications by adjusting your account settings online. Head over to the AliExpress website and select the “My AliExpress” button. From there, hit the Account option and select “Email Notifications.” You can adjust your settings from that menu and confirm your changes to finish.
How Do I Change My Email Address on AliExpress?
You can easily change or adjust the email address linked to your AliExpress account. Here are the steps for adjusting your email address on AliExpress:
- Visit the AliExpress website and log into your account.
- Select the Change Email Address button here.
- Select Email Verification and then hit the “Click here to receive verification code” button. A verification code will be sent to the email address linked to your account.
- Log into your email address and locate the verification code from AliExpress. Enter the verification code into AliExpress.
- You’ll be directed to a new page. Enter the new email address you want to use for your AliExpress account in the fields provided.
- Hit the “Click here to receive verification code” button to send another verification code to the new email address.
- Log into your email address and locate the verification code from AliExpress. Enter the verification code into AliExpress.
- Finally, select the “Submit” button to finish the process. Your new email address should be linked to your AliExpress account.
Use the Online Help Center for Additional Assistance
You can head over to the Online Help Center if you’re still experiencing issues with your AliExpress account. The Online Help Center provides answers to frequently asked questions and has useful links you can utilize to manage your account.
You can find answers relating to the following topics:
- Awaiting Order Arrival
- Aftersales
- Refund
- Ordering & Payment
- Account Management
- Coupon & Promotion
- Product Selection
- Feedback
- Communication
- Rules & Policies
- Other
Note: There is no guarantee that you’ll find an answer on the Online Help Center. You can contact AliExpress live chat or customer support for additional assistance with account issues.
AliExpress Account Deletion
You can easily delete and manage your AliExpress account online. You can head over to your AliExpress Account Settings, select Edit Member Profile, and confirm the Deactivate Account button. You might need to provide additional information or the reason for your request.
You can refer to the Online Help Center for answers to frequently asked questions. The Online Help Center covers topics like account management, orders, payment, and more. Alternatively, you can access AliExpress live chat or contact customer support directly for additional services.