Millions of packages are shipped every day from carriers like USPS, FedEx, and DHL. Customers encounter various tracking alerts, including “Depart From Transit Office of Exchange.”
Don’t panic if you received this status update and aren’t sure what to do. We cover everything you need to know in the article below. Read on for more information.
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“Depart From Transit Office of Exchange” Meaning
Usually, the “Depart from Transit Office of Exchange” update indicates that a package has passed the customs procedure and exited the original country. The “Transit Office” indicates the last Postal department of the region that the shipment reside in. This update means the package is cleared for shipment.
Where is my order when i get a “depart from transit office of exchange” update?
When you receive the “Depart from Transit Office of Exchange” update, your package has passed through customs and left the country. Your package is now in the sky when you receive this update.
The following update you’ll receive will refer to the customs process in the destination region. Or if your package isn’t delivered directly, you may receive a customs update on route to the drop-off location.
Receive My Package After a “Depart from Transit Office of Exchange” Update
The time until you receive your package after a “Depart from Transit Office of Exchange” update depends on how long it’s on the airplane and several other factors. Factors that can impact delivery speed include:
- How long your package is in the arial transit.
- If your package is shipped directly to the destination region or to intermediate facilities along the way.
- Delays, backlogs, and technical issues at intermediate transit facilities.
- The shipment speed selected for the order. Expedited orders will arrive much faster than standard shipping options.
For example, your destination location may be the United States, but the package may pass through various facilities along the way. You may receive a “Depart from Transit Office of Exchange” notice for each facility.
That being said, you may receive your package within two to three business days after the last customs clearance process. This timeframe is a general estimate and depends on several factors.
Tracker Is Blocked on “Transit Office of Exchange”
If the status of your package remains on “Depart from Transit Office” for multiple days, you may have a problem on your hands. In this case, the package is usually in the original country or intermediate location. This indicates that USPS is waiting on the local postal service of the area to finish the process.
In these cases, it’s best to consult the shipper to notify them that the package isn’t moving. The shipper can inspect the details in the original country and get the process moving forward.
Alternatively, if a mail carrier like USPS or FedEx was used for both shipment locations, you or the sender should contact customer services directly for additional information.
Should I Be Worried About “Depart From Transit Office of Exchange” Updates?
Generally\, a “Depart From Transit Office of Exchange” tracking update isn’t something to be worried about. This update indicates that a package has passed the customs system and exited the original country.
However, you will need to contact the shipper or mail carrier if the parcel is stuck on “Depart From Transit Office of Exchange” for two or more days.
Contact Customer Services
The “Depart From Transit Office of Exchanges” update is a common alert from mail carriers like FedEx, USPS, and DHL. Although it typically isn’t an issue, you may need to contact your mail carrier’s customer services department when you receive this update. Here’s how to contact customer services for common mail carriers.
How to Contact DHL Customer Services?
You’ll need to contact DHL Customer Services if you’re encountering errors or “Depart From Transit Office of Exchange” issues. You can find contact information in your area by accessing the DHL Customer Services page and selecting your region. You’ll be directed to another page where you can choose a contact method, including email, call, and live chat.
How to Contact FedEx Customer Services?
You may need to contact FedEx Customer Support if you encounter “Depart From Transit Office of Exchange” issues. You can find phone numbers online based on region and issue type. Simply visit the FedEx Customer Support Center page and select your delivery type and region to find available phone numbers. Here are a few numbers to get you started:
- S. Customer Service: 1.800.Go.FedEx or 1.800.463.3339
- S. International Customer Service: 1.800.247.4747
- S. Billing Inquiries: 1.800.622.1147
How to Contact USPS Customer Services?
In some cases, you’ll need to consult USPS Customer Services if you encounter “Depart From Transit of Exchange” errors. You can use the official USPS Contact Page to get in touch with a representative. Some contact options include contact forms, phone, and email.
“Depart From Transit Office of Exchange” Update
Usually, the “Depart from Transit Office of Exchange” update indicates that a package has passed the customs procedure and exited the original country. The “Transit Office” indicates the last Postal department of the region that the shipment resides in. This update means the package is cleared for delivery.
In most cases, this tracking alert is nothing to be concerned about. However, you will need to contact the shipper or mail carrier if the parcel is stuck on “Depart From Transit Office of Exchange” for two or more days.