Hacking is a common problem that any website is going to face at some point. DoorDash is no different and can sometimes fall prey to hackers.
This can be a scary and stressful situation, so if you think that your DoorDash account got hacked, here are some things that you can do.
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What Do I Do If My DoorDash Account Gets Hacked?
If you notice that your DoorDash account has been hacked, the best thing to do is to immediately contact DoorDash support. From there, they can address the issue and cancel any orders if possible.
They can also deactivate your account to prevent any further hacking.
Sometimes hackers are able to access your account by creating fake information that is similar to yours. If they are more skilled, then they will have other means of hacking your information.
This is very unfortunate since DoorDash holds some very sensitive personal information. Such as your credit card information and personal address.
The good thing is that many hackers are just looking for an easy steal. For the opportunity to get a bunch of free food with no consequences.
Sometimes DoorDash is not very good about resolving the after-effects of these DoorDash account hackings. Many customers have had complaints about not getting refunded or not being contacted again about the issue.
If you are having a hard time getting a refund for any money that the hackers used. The best thing to do is to contact your bank and sort the issue out.
Many banks will issue a refund if you can show that the purchase was not made by you. But by someone who used your card.
Has DoorDash Been Hacked Before?
DoorDash has, in fact, experienced a very large issue with hacking several years ago.
In 2019, DoorDash announced that there had been a data breach after a massive hacking attempt on the site.
The personal information of 4.2 million users was compromised, as well as data from DoorDash and its merchants. Leading to a huge amount of fear as people worried about their information being stolen.
This data breach exposed people’s names, home addresses, drivers license numbers, and credit card information. Putting nearly all of DoorDashes customers in a state of panic.
DoorDash was eventually able to lock the site down again to protect private information. Sending out emails to everyone who was affected by the breach.
This was an example of just how bad a case of hacking can be and how sensitive this information is. Making people a little less trusting the next time that they put their private information into an app or website.
How Can I Protect My DoorDash Account?
With account and website hacking going on every day, it is important to make sure you are protecting your information. DoorDash can only do so much when it comes to securing your privacy.
One thing that you should always do is pick a strong password. DoorDash accounts require an email and password to get into them. Use your regular email but create a unique password that would be very complicated to hack.
The next thing that you should always do is add multi-factor authentication. This is a process that helps to further secure and lock down your information. Making it much harder to hack.
Another small thing that you can do to prevent your DoorDash account from being hacked is to always have the updates. If you use the DoorDash app, make sure to always take advantage of the app updates.
These updates are often equipped with higher-end security systems to help your information stay safe. Using an old version of the app can leave you vulnerable to hacking.
What Do I Do When My DoorDash Account is Hacked?
If you suspect that your DoorDash account has been hacked, the first thing that you should do is contact DoorDash support. They can help you to stop any pending transactions and deactivate your account to prevent further hacking.
These are the necessary steps that you should always take if you believe that you have been hacked. If orders were placed and the money from your card was used, you can start a refund process with DoorDash.
Unfortunately, DoorDash is not always very good about giving speedy refunds for those who had been hacked. So the next thing you should do is call your bank.
Banks have a policy that allows you to get money back if you can show that it was not you who spent it. This is also a good way to get a refund of your money.
Whether you have been hacked or not, it is always a good idea to put protective measures in place. This will help you to further protect your information from being hacked and stolen.
You can do this by choosing a strong and unique account password as well as allowing multi-factor identification. So that you can further secure your account and sensitive information.