If you want to place an order with Shein, you may want to know what Shein’s exchange policy is like, if it has one at all. This is an important detail to look into before placing an order, as you want to know what you are getting into.
This can be important as there are some stores that don’t accept returns or exchanges, which could be an unpleasant surprise. You want to do as much research about a store before you order anything so that you can avoid these kinds of unpleasant surprises.
Keep reading to find out if Shein has an exchange policy and, if it does, what it includes.
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Can You Exchange on Shein?
Shein has a very flexible policy that allows you to make exchanges if you need a different size or color in something you ordered. This is a very effective and easy way of getting a replacement item without having to reorder it.
To get an exchange from Shein, you will need to do a few things:
- Log into Shein
- Go to your Shein orders
- Request an exchange
- Send back the original item
This process is simple and allows you to exchange your item for something that you want. This is often done if a piece of clothing is too small, too big, or they want a different color or pattern.
If the item that you want to exchange is still in stock, Shein will get that packed up and sent to you as soon as possible. If that item is no longer in stock, you will have to either make do with what you have or get a return.
If your exchange goes through, you will need to send the original item back to Shein. You can do this by printing off the shipping label provided and taking it to your local mail carrier.
That or you could set up a mail pickup with a local carrier to have it taken right from your doorstep.
Can You Make Returns to Shein?
If you have an item that you do not want that you ordered from Shein, you can also return this item instead of exchanging it. This is common as it may not fit right or be the style that you were hoping for.
Shein is one of those companies where clothing can be hit or miss, so it comes in handy to be able to return things. And thankfully, Shein has a very flexible return policy, making the process simpler for its customers.
All you need to do to make a Shein return is go to your account and to your orders. You can follow the steps to choose the return option, where you can pick the items that you want to return.
When making returns to Shein it is important to make sure everything you want to return goes in one package. You will be charged a small shipping fee, and you don’t want to have to pay this twice because you make separate returns.
Once you have picked out what you want to return, you can choose to be refunded to your Shein account or to your original payment method. Then a shipping label will be sent to you to print out.
This is very simple, and you can expect to get your refund once the Shein facility has received your package. This could take between one to two weeks.
Does Shein Refund Shipping Costs?
Many people are able to get free shipping with Shein as long as they spend a certain amount. This means that you wouldn’t have any shipping fees to be refunded.
If you don’t have a large enough order to get free shipping and later decide to return an item, you will not be refunded for shipping. This is not a refund option that Shein offers, which is why it has made it possible to get free shipping.
You will also be expected to pay a small shipping fee when shipping back your returns. This is a one-time fee and will cover your return, no matter how many things you are sending back.
Just make sure you only do one return per purchase, otherwise, you will be charged a shipping fee twice.
Does Shein Have an Exchange Policy?
Shein has an exchange policy that easily allows you to exchange items if you prefer to do that instead of returning them. This way, you can get a different size or color if you like the item but ordered the wrong version.
All you have to do is request an exchange and send the original item back to the Shein warehouse. If that item is in stock, it will be sent to you, if not, you will need to do a normal return to get your money back.
Shein’s return policy is just as simple and allows you to return items within 45 days of receiving them. This gives you plenty of time to decide on your purchases before committing.