If you want to order from StockX, you may be wondering if StockX has a return policy before you do place an order. This is an important question to ask as some stores do not allow for returns, and this is something you should know beforehand.
It is always a good idea to look into the return policy of any store before ordering from it. This can help you to know what to expect if the item you ordered doesn’t end up working out for you the way that you had hoped.
Keep reading to find out whether or not StockX has a return policy for its customers.
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Does StockX Do Returns?
StockX is one of the few companies that have a strict no-return policy for its store. This is not very common as this can be a big deterrent for customers who are nervous about buying if they can also return items later on.
StockX does not accept returns due to the items that it sells, though it doesn’t go very deep into this reason. This also includes other ways of returning items, such as:
- Returning due to mistake when ordering
StockX is very strict about this policy and will not accept returns for almost any reason. This is a detail that is worth knowing about if you plan on ordering from StockX as you want to be very careful about what you do order.
One thing to also note is that StockX does buy back items from people if they don’t want their StockX items. You won’t get the full amount back, but you may still be able to recover some of what you originally paid for that product.
StockX has a resale policy that allows people to sell their StockX items back if they want to. This is an especially good idea if you bought the wrong size of something or it just isn’t what you had expected.
You can get a better price back if the item is not used and is still in perfect condition.
Can You Return Shoes on StockX?
If you have ordered shoes from StockX, but you don’t want to keep them, you may want to return them. Unfortunately, this is not an option since StockX does not accept returns.
This can be frustrating, but it is clearly stated on the website, so StockX can’t be held responsible if you didn’t realize it has a no-return policy. This is why it is so important to look into these details.
If you bought the wrong size or don’t like the style, StockX will not accept the shoes as a return. You could contact support, but that most likely won’t get you anywhere.
The only options you have are to keep the shoes or sell them back to StockX, you won’t get all of your money back, but it is a good option nonetheless.
Can You Return Damaged StockX Merchandise?
If you placed an order through StockX and the item arrived damaged, you are probably wondering what to do. If the store doesn’t accept any returns, what are you supposed to do with damaged goods?
If this happens to you, you should immediately contact StockX support via email or by calling the phone number. Do this within three days of receiving your order, or you may not be able to get any kind of refund for the items.
You should make sure to include as many details as you can about the damage to the items. It is a good idea to also take photos, in case you are asked to show physical proof of the damage.
After this has been reviewed, StockX should either give you a refund or send a new product to you, depending on what you want. This also applies to orders where you are sent the wrong item.
If this happens, let the StockX support know as soon as possible so that the issue can be resolved. In this instance, you may be asked to send the item back, and they will resend the correct item as an exchange.
These are the only instances where you can make a return to StockX due to an error within the store. This is no fault of yours, so StockX will make sure to resolve the issue so that you are happy with your purchase.
Does StockX Have a Return Policy?
StockX is one of the rare stores that does not accept any returns of any kind. This is because of the items that it sells and the kinds of policies that it has.
Because of this no-return policy, you will want to be very careful when placing an order here. The only time you may be able to return something is if it is due to an error on the part of StockX.
This includes if StockX sends the wrong product or sends a product that arrives to you damaged. In these instances, you could get a refund or an exchange, depending on the situation.