If you have a Vitamix product that you may want to return, you probably need to know what kind of return policy Vitamix has. This is a very good question to ask as every company is going to have a different kind of return policy.
Some stores are more strict with this while others are more flexible, it just depends. It is also important to remember that some stores don’t even allow returns for certain products, so this is a good thing to look into.
Keep reading to find out what kind of return policy Vitamix has and what rules you have to follow to make your return.
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What Is Vitamix’s Return Policy?
Vitamix has a very generous return policy that allows you to make returns within 60 days of having bought the item. This used to be 30 days but has recently been extended to give customers more time to make this decision.
You are able to get a full refund to your original payment method when you return to Vitamix. This makes the process of returning one of these products much less risky if you aren’t certain of your purchase.
Vitamix wants all of its customers to be 100% satisfied, which is why it has made its return policy so agreeable. If you need to mail in your return for online purchases, Vitamix will even cover the shipping fees for you.
Though you should keep in mind that Vitamix is not responsible for refunding your previous shipping charges.
If you have decided to return your Vitamix product after the 60-day period, you will be charged a small stocking fee to do this. If the item is mailed, you will also be responsible for covering the shipping costs yourself.
Any Vitamix products that have been purchased a year ago cannot be returned as this is the absolute return limit. These items will not be accepted as a return and will not be refunded even if you do bring them in.
Can a Used Vitamix be Returned?
Now that you know a little bit about Vitamix’s return policy, you should look into the details now. Such as whether or not a used Vitamix item can be returned and refunded.
The reality is that Vitamix does not allow for used items to be returned despite the fact that many people may want to test them out. This is understandable though still frustrating if you are unhappy with your purchase.
The rules that Vitamix gives for this include things like:
- The item must be unused
- It must be like new
- The original carton should be unopened
- It cannot be dirty or damaged
If you want to make a return to Vitamix, your return should follow these standards. Otherwise, Vitamix has every right to reject your return and not issue you a refund at all.
Though this can be inconvenient, it is important to follow these rules if you want to make a return. Otherwise, you will lose out and be stuck with an item that you do not want and have wasted that money.
How Do I Return a Vitamix Blender?
If you are returning a Vitamix machine, such as a blender, you will have to follow a certain process. This includes calling the Vitamix support team to request the return.
To verify that this is the item that you purchased, you will need to provide an authorization number. This will be provided by the support team, either over the phone or by email.
Once you have this authorization number, you will be able to start your return. You will be refunded to your original payment method once the return is received and processed.
All returns will be checked to ensure that they follow Vitamix’s rules about returns. If your item doesn’t pass this inspection, it could end up being rejected, and your refund also rejected.
If an item you bought ends up being damaged or defective, you should call the support team to let them know. This way, you will not be held responsible for any damage and can still get your refund for returning the item.
What Kind of Return Policy Does Vitamix Have?
Vitamix has a generous return policy that allows you to request a return up to 60 days after you have made the purchase. You can still make returns after 60 days, though you will be charged a restocking fee for doing this.
You also cannot make returns a year after making the purchase as this is no longer allowed. When You do make your return. You can expect to get a full refund for your original payment method as quickly as possible.
All Vitamix returns must be unused, undamaged, unopened, and be in like new condition to be accepted. If your return does not follow these rules, Vitamix has the ability to decline any returns for these reasons and not issue a refund to you.