Walmart Pay Declined for Security Reasons

Walmart Pay provides frequent Walmart shoppers an easier way to pay. Unfortunately, the mobile app can run into bugs and glitches.

Here’s everything you need to know about Walmart Pay issues and what you can do to resolve them.

Why is My Walmart Pay Declined for Security Reasons?

Walmart Pay can be declined for various reasons. Some reasons your Walmart Pay might have been declined can include software errors, card issues, bank problems, and more. It’s best to call Walmart customer support at 1 (800) 925-6278 if you’re experiencing payment issues.

What is Walmart Pay?

Walmart Pay is a mobile wallet similar to Google Pay or Apple Pay. However, Walmart Pay can only be used at Walmart locations, unlike other mobile wallets.

Walmart Pay Declined for Security Reasons

You’ll store your credit, debit, or gift card information after you install Walmart Pay on your smartphone. Doing so allows you to pay for products at Walmart locations without the need for a card or cash.

From there, you can use Walmart Pay for touch-free payments. You only need to scan your products, open the Walmart Pay app, and scan the QR code at the register. Your purchase will be saved and stored on the app, meaning there’s no need for a physical receipt.

Why Was My Payment Declined?

As mentioned earlier, there are several reasons why Walmart Pay can be declined, whether it’s stated that it’s for security purposes or not. Here are some of the most common reasons Walmart Pay can be declined:

  • Software issues within the Walmart Pay mobile app.
  • Insufficient funds on your debit, credit, or gift certificate.
  • Errors with your bank account or debit/credit card.
  • Issues with the QR code.

How to Fix Walmart Pay Issues

Don’t panic if you’re experiencing issues with the Walmart Pay mobile app. Like any other software, sometimes the issue isn’t your fault, and other times you can resolve the problem on your end. Here are some ways you can fix Walmart Pay errors.

Check Your Internet Connection

In some instances, poor internet connections can cause issues with the Walmart Pay app. Ensure you’re connected to a stable internet connection if you’re experiencing issues with the Walmart Pay app.

You can try disconnecting from WiFi and reconnecting shortly after. You might want to check your mobile data as well. Sometimes you can briefly turn on and turn off airplane mode to see if that resolves the issue.

Rescan the QR Code

In some cases, simply rescanning or repositioning the QR code can resolve Walmart Pay issues. Ensure you’re scanning the QR code correctly to avoid unnecessary hiccups.

Uninstall and Reinstall the App

Like any other software, the Walmart Pay app can run into glitches and bugs. Thankfully, you can resolve minor issues by uninstalling and reinstalling the software. To do so, be sure you’re fully uninstalling the mobile app. You can clear your smartphone’s cache as well. Wait at least 30 seconds to three minutes to begin reinstalling the app.

Check Your Linked Cards

Declined Walmart Pay issues are most likely caused by errors with linked debit, credit, or gift cards. You can check your linked cards through the Walmart Pay app for any issues or faulty information.

You might need to disable your credit, debit, or gift cards that are connected to the Walmart Pay app. Afterward, you can reconnect your cards one at a time to see if they’re working correctly. Be sure your connected cards have sufficient funds to pay for the order.

Speak to Customer Support

You can always talk to the customer service desk if you’re still experiencing issues with the Walmart Pay app. The customer service desk is typically located at the front of in-store Walmart locations. You might need to speak with a manager in some cases.

The customer service team members might inspect the app for any issues or bugs. They may try to enter your information manually to see if that resolves the issue.

Call Customer Support

As a last resort, you can call the official Walmart customer support line at 1 (800) 925-6278 to speak with a representative. Keep in mind that you might need to go through automated systems to speak to an agent. Calling the Walmart customer support line can be a lengthy process in some situations.

Read these articles: walmart receipt lookup or walmart not available for curbside.

Why is My Walmart Pay Declined?

Walmart Pay can be declined for several different reasons, including software issues, card issues, QR problems, and more. You can try uninstalling and reinstalling the app, checking your internet, or reconnecting your cards to resolve the issues.

If you’re still experiencing issues, you can speak to the customer service desk in person or call Walmart customer support at 1 (800) 925-6278.

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