Sears is a large retailer that processes thousands of in-store and online orders each month. Some of the Sears products can be found at other retailers.
Thankfully, Sears provides customers with price matching services to help them find the best price. Read on for everything you need to know about the Sears Price Match Policy.
Table of Contents
Does Sears Match Competitor Prices?
Sears offers price matching on competitor products in-store and online. The products must be identical, and the competitor’s price must be offered on the purchase date. Sears in-store price matches are only eligible on the day of purchase. You’ll have to use the online price match form for online orders.
Sears Price Matching Policy Explained
Sears has an extensive Price Match Policy that’s been in effect since August 22, 2019. But like other retailers, certain restrictions and limitations apply.
- The products must be identical, including the brand and model number.
- You need to print the competitor’s advertisement or product listing
- Online orders include the costs of shipping and handling
Price Matching via In-Store Competitors
If you find an identical product available at a lower price from a competitor’s retail location, you qualify for price matching services at Sears. You’ll need to bring the original advertisement and show it to a Sears employee during the checkout process. The competitor’s listing must be offered on the same date of your purchase, and the price match is only available that day.
Price Matching via Online Competitor’s
If you find an identical product available at a lower price online (including the costs of shipping and handling), you qualify for price matching services at Sears. The product price must be honored at the competitor’s in-store location and available for delivery in your area. Be sure to print the ordering screen, including the costs of shipping and handling, when you purchase your products from Sears.
Price Matching Online
Sears also offers price matching services online. You’ll need to use the Sears Price Match form and submit your information. The competitor’s price must be available on the same day you purchase. Sears does not price match intern-only distributors, marketplaces, or third-party retailers.
Price Matching via Sears Stores and Sears Websites
If you find an identical product available at a lower price from another Sears location, you qualify for price matching services for up to 30 days after the purchase. Sears does not match prices for Online Only events, special Online Price events, or conditional Online Only Special Offers.
Products listed as Sold by Sears qualify for price matching services. Sears does not match prices from any marketplace products or items sold by Sears Outlet. The Sears exclusions and limitations also apply.
Exclusions and Limitations
- Competitor’s products that are limited in quantity
- Products on sale for less than six hours or available for doorbuster events
- Products are on sale from Thanksgiving Day through the Wednesday after Thanksgiving
- Sears does not price match labor services, including delivery installation, assembly, and more.
- Locations in Puerto Rico, Alaska, and Hawaii do not price match online listings.
- Price listing errors or misprints
Note: You can find the full list of Sears exclusions and limitations here.
Coupon Exclusions and Limitations
- Bonus offers or free products
- Products with special discounts
- Online-only products
- Bundled products
- Specific financing or rebate options
- Coupons
- Products on clearance, liquidation, or closeout listings
- But one gets one product
- Gift cards
- Used, damaged, or returned products
- Open-box listings
- Display products
Note: You can find the full list of Sears exclusions and limitations here.
Sears Price Protection Policy
If a product you bought from Sears goes on sale for a lower price within 30 days after you bought it, Sears will reimburse the difference. This timeframe applies for a full 365 days for “Best Stuff” mattresses. To claim a price adjustment, you’ll need to visit your in-store Sears location with your receipt. You could use the online price protection form if you purchased a product online.
Note: All Price Match limitations and exclusions apply between Thanksgiving Day and the Wednesday after Thanksgiving. This includes no price protection adjustments.
Price Matching at Sears
Sears offers price matching on competitor products in-store and online. The products must be identical, and the competitor’s price must be offered on the purchase date. Sears in-store price matches are only eligible on the day of purchase.
You can bring in the competitors listing to an in-store location to start the price matching process. You’ll need to use the Sears Price Match form and submit your information for online purchases.