DoorDash has provided millions of people with a convenient way to order out. However, some users prefer the pickup method opposed to traditional delivery.
Although DoorDash offers pickup options, this feature runs into common issues and errors. Not all locations participate in this service. Here’s what you need to know about DoorDash pickup.
Table of Contents
- Why Doesn’t DoorDash Have a Pickup Option?
- Why Isn’t There a Pickup Option For My DoorDash order?
Why Doesn’t DoorDash Have a Pickup Option?
Normally, customers can bypass the delivery process by selecting the “Pickup” option. This allows customers to pick up their deliveries directly from the restaurant. However, some restaurants and locations partnered with DoorDash don’t offer pickup services. Your mileage will vary on which locations are participating and have pickup options.
How Can I Access DoorDash Pickup?
Using DoorDash Pickup is an incredibly simple and straightforward process. However, be sure the restaurant you’re planning to order from supports pickup services. Not all locations, restaurants, and merchants support this feature.
Follow these simple steps to place an order for pickup through the DoorDash app:
- Download the DoorDash app onto your smartphone through your devices app store.
- Open the app and log into your DoorDash account. If you don’t have one, you can create one here.
- Select the “pickup” option at the top of the screen, you’ll be able to scroll through restaurants in your area that offer pickup services.
- From there, select your restaurant of choice and place a to-go order.
- Finally, turn on the customer tracking feature within the DoorDash app. Keep your eyes peeled for notifications, as when your order is just about ready, the app will notify you.
If you’re still experiencing errors, issues, or malfunctions, you can always contact DoorDash customer support to speak with an active representative.
Will DoorDash Charge Extra for Pickup?
DoorDash doesn’t charge any extra fees for pickup. This allows customers to save money on deliveries and other fees. For example, if you place an order under $12 during peak hours, you’ll receive additional charges and fees.
Will DoorDash Charge Restaurants for Pickup Orders?
DoorDash does indeed charge restaurants for pickup orders. DoorDash hasn’t openly disclosed their restaurant commission rates, however it’s suspected the company charges restaurants between 10% and 25% commission fees.
Can I Tip DoorDash Pickup?
Tipping is optional like any other delivery order. At checkout, you’ll have the option to leave a tip for the restaurant. This isn’t mandatory, but the restaurant and their staff will greatly appreciate it.
Is DoorDash Pickup Worth It?
You may be wondering if DoorDash pickup is worth it. This is completely understandable, as it nearly defeats the purpose of the delivery app. So, is DoorDash pickup really worth it in the end?
Ordering DoorDash pickup can be effective when you’re already out and about, or have a restaurant nearby. Pickup services can also be cost effective when you include discounts, promo codes, and deals.
Will DashPass Save Me Money on Pickup?
DoorDash offers a monthly subscription service known as DashPass. DashPass provides members with $0 delivery fees, 5% credit back on Pickup orders, exclusive deals, and more. Many customers are using this subscription service to save money on their food orders.
With 5% credit back on participating locations and exclusive deals, DashPass can be an effective service for those who frequent the app. DashPass even provides their members with the occasional 10%-15% discount, saving them even more money.
What If I’m Still Experiencing Issues?
If you’re still experiencing issues within the DoorDash app, you may need to contact their customer support team. Some restaurants don’t offer pickup and won’t have the service available. However, software issues, internet problems, and hardware malfunctions can cause the delivery service to act up.
If you’re experiencing problems that aren’t related to pickup, contact DoorDash customer support to speak with an agent.
Why Isn’t There a Pickup Option For My DoorDash order?
Normally, customers can bypass the delivery process by choosing pickup. Unfortunately, not every participating restaurant on the DoorDash app offers pickup services. If the pickup option isn’t available, you may have to order delivery or go to the restaurant directly. If you’re still experiencing issues, you can always contact DoorDash customer support to speak with a representative.