Ever purchased a new video game from GameStop, only to realize it’s not quite your speed?
Well, you’re not alone, and understanding GameStop’s return policy for new games can certainly clear up the fog.
It’s not all fun and games when it comes to the ins and outs of return policies.
GameStop has a unique set of rules when it comes to returning new games, and it’s important to know them to avoid any mishaps.
Now, what if I told you there’s a little-known exception in their policy that might change the way you shop?
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Returning New Games to GameStop
You can return new games to GameStop as long as you do so within 30 days of making the purchase. You must also have your receipt, and the game cannot have been opened. If you do all of these things, you should have no problem making the return.
As far as businesses go, GameStop is a very laid-back company and has great return policies. It goes above and beyond to make its customers happy and will usually give out refunds, no questions asked.
As long as you have a receipt and return the game within 30 days, you shouldn’t have any issues. It is also important that you not open the game before returning it.
As much as you may want to test it out first, you cannot return a game that has been opened. GameStop will not give refunds for these as it goes against the copyright laws for games.
Game Return Policy
GameStop’s return policy is centered around its 30-day returns guaranteed policy that allows you to make returns. As long as you have a receipt or order code and make the return within 30 days of purchasing.
Just keep in mind that GameStop will generally not accept opened or used returns. If you have used the item or even just opened it, GameStop will not usually refund you for the item.
If you want to return a pre-owned item, you will also have to do this within seven days. The 30-day return does not apply here as it is a pre-owned item.
You can generally make returns in-person or online, depending on how you bought the item. You can return online orders in-store but not in-store purchases online.
You also cannot return an online order in-store if it is over $500, this will need to be retired online instead.
New But Opened Games
GameStop will not accept returned games that have been opened, even if they are brand new. GameStop considered a game opened if the shrink wrap has been removed or tampered with.
This is due to copyright laws that prohibit GameStop from refunding you for the game. If the game has been damaged or is defective through no fault of your own, you could exchange it for the same game.
This is the only instance where you can return a new game to GameStop after it has been opened. GameStop is very strict about its return policy when it comes to opened items.
The only way you can return the item is if there is something wrong with it and you want a replacement.
Gamestop Has a Great Return Policy
GameStop will happily accept the return of a new game under a few rules that apply to returns. First, you must have your receipt or order code and return the game within 30 days of having received it.
The game must not be opened, otherwise, GameStop will not be able to legally refund you for it. This is due to the extensive gaming copyright laws that apply to this situation.
As long as the game has not been opened, you should have no issue returning it. There are even instances where you can return it without a receipt if the purchase is still in the GameStop system as proof.
Overall, GameStop has a great return policy that leaves a lot of room for customers to make returns as needed. There are only a few instances where GameStop cannot receive a return or give out a refund.
That is why it is a good idea to do your research beforehand to make sure you understand the restrictions. This way, you can avoid getting stuck with a purchase that you aren’t happy with without the option of being able to return it.