If you have something that you want to return to GameStop, you may be wondering what GameStop’s return policy is like. Is it a good return policy, or is it difficult to work around as a customer?
This can be important to know when buying something from GameStop as you never know when you may want to return something. You want to make sure that you have the option to return an item if you decide to do so.
To find out what GameStop’s return policy is like and how you can return an unwanted item to GameStop, keep reading for more information.
Table of Contents
- What is GameStop’s Return Policy?
- What is GameStop’s Bundle Return Policy?
- What is GameStop’s Pre-Owned Return Policy?
- What is GameStop’s Return Policy Without Receipt?
- What is GameStop’s Holiday Return Policy?
- What Is GameStop’s Online Order Return Policy?
- Does GameStop Have a Good Return Policy?
- Can I Return An Open Item to GameStop?
- How Long Does a GameStop Refund Take?
- What is the Return Policy for GameStop?
What is GameStop’s Return Policy?
GameStop’s return policy says that you can return a purchased item within 30 days of buying it. This applies to a new purchase that you also have a receipt for. You have a seven-day wait period to receive a refund for new and preowned items.
It is a good idea to have a look at GameStop’s policy, as well as there are a few exceptions to this general return policy. Some items may not apply and some may not be returnable under certain conditions.
Items such as digital content, gift cards, trading cards, and products containing trading cards are not eligible to be returned. This is important to keep in mind if you plan on purchasing any of these items.
You also generally have the option to do an exchange when returning an unwanted item. This allows you to still get something you want without having to keep the item that you weren’t happy with.
Overall, GameStop’s return policy is simple and straightforward, making it easy to understand and follow. This is important as you want to be able to know how to make a return if you are unhappy with your purchase.
GameStop is known for having good customer service and usually does everything it can to make sure you are happy.
What is GameStop’s Bundle Return Policy?
If you purchased a GameStop bundle, you may be concerned over whether or not returns still apply. The good thing is that you can indeed return bundled items with GameStop.
GameStop has a very relaxed policy here and allows customers to return GameStop bundles with no extra hassle involved. You can return the entire bundle or just the items that you do not want to keep.
You will receive a full refund to your card and can expect to see it in the traditional seven-day period.
Just keep in mind that you must have your receipt or return label if you ordered this online. You must have either one of these as proof of your purchase so that you can receive a return.
You cannot just bring a GameStop bundle without proof of the purchase. Otherwise, GameStop will not be able to issue you a refund for the bundle or some of the items in the bundle.
What is GameStop’s Pre-Owned Return Policy?
GameStop is known for selling a lot of pre-owned items as it purchases them from people who no longer want them. This is a great business strategy as GameStop then resales them to new customers.
These are often a popular option amongst GameStop customers as they are cheaper than buying the new version. The only downside is whether or not you can return a pre-owned GameStop purchase.
The good thing is that GameStop does allow you to return a pre-owned item if you do not want to keep it. This can be for any reason, and no questions are asked, you just have to return it within seven days.
This is significantly shorter than the 30-day return policy for new items, but it is understandable. So it is important to test out your item within seven days to decide whether you want to keep it or not.
You can return your pre-owned purchase opened and get a refund as long as it is returned within seven days. If you do not return it within seven days, you also have the option to exchange it within 30 days.
This is a great alternative if you changed your mind about the item after the time that you could get a refund. As long as you bring it in within 30 days of having bought it, you can exchange it for something else.
This is a great policy and gives you plenty of wiggle room to be satisfied with your purchase even if you end up returning it.
What is GameStop’s Return Policy Without Receipt?
On paper, GameStop’s policy does not allow any returns that do not have an original receipt or order number from the website. This is technically a big policy, but you can sometimes work your way around it.
GameStop has excellent support and tries to make sure every customer walks away satisfied. In order to do this, sometimes it bends its own rules a bit to keep the customers happy and coming back for more.
If you do not have a receipt or order code from the GameStop website, you could still try to return the item within 30 days. If you do this, your purchase still may be able to be found in the GameStop system.
If your purchase is still in the system, GameStop will be able to verify that you did make that purchase after all. This can make up for the fact that you don’t have an order code or receipt.
It is also important to keep in mind that certain GameStop items are non-returnable, such as digital content and trading cards. So you cannot return these non-eligible items with or without a receipt or order code.
What is GameStop’s Holiday Return Policy?
GameStop is a popular store to get Christmas presents from, but their holiday return policy is a strict one. Unlike its other return policies, GameStop does not allow anyone to return Christmas gifts.
This is not allowed even if you have a gift receipt and make the return within 30 days. GameStop will not accept the return of Christmas gifts of any kind.
However, bringing in the item that you wish to return with your gift receipt can allow you to exchange the item. You can exchange it for a similarly priced item in the store if you do not want it.
You also have the option of being able to get a GameStop gift card instead of a cash-back return. This will allow you to come back at any time to buy what you really want.
Though GameStop will not give you a cash-back refund for a holiday gift, you still have plenty of good options. This policy still allows you to get a better option if the gift is not something that you will use.
What Is GameStop’s Online Order Return Policy?
If you have ordered from GameStop online, you may also be wondering if it will accept these kinds of returns. The good thing is that it will work under certain conditions.
You can return just about any online purchase as long as you do so within 30 days of purchasing it. This is part of its 30-day return guarantee.
You will need to have a receipt or order code as proof that you actually bought the product from GameStop. Most of the time, GameStop will only accept unopened and unused returns.
This goes especially for technology like Ipads or gaming equipment. Though you could always bring in your opened return to see if it will still take it and refund you.
The 30-day return guarantee also only applies once you receive the item that you ordered. So shipping time is not included in this, so you have more than enough time to decide whether you want to keep your purchase or not.
Some locations are more lenient and will accept used or opened merchandise depending on what it is. You can always call ahead to see if this is allowed in your GameStop.
It is also important to note that orders over $500 that were placed online cannot be returned in-store. This process must be done online instead.
Does GameStop Have a Good Return Policy?
GameStop has a pretty amazing return policy as far as company’s go. It is very flexible and gives you plenty of room to get what you want out of your purchase.
Though there are a few items that are not returnable or refundable no matter what, there are only a few of these. Generally, most items that you would buy are returnable as long as you have proof of purchase and return it in time.
Most purchases can be returned within 30 days, which is more than enough time to do so if you change your mind. Even though used items can be returned within seven days, you can still exchange them after seven days are up.
This gives you plenty of time to decide whether or not you are happy with your purchase. If you aren’t, you can usually expect a very easy return process where you can get your refund within a week.
If you do not qualify for a refund or have another purchase in mind, you can always exchange it. This is a great way to still get what you want while returning what didn’t work out for you.
Overall, GameStop has an exceptional return policy that anyone can work with. It is flexible, and GameStop does everything it can to make sure you are satisfied with your purchase or return.
Can I Return An Open Item to GameStop?
Most of the time, an opened item will not be accepted as a return at GameStop, this goes especially for electronic devices and games. Due to copyright laws, you cannot get a refund for an opened game, but you can exchange it.
All items must be returned in 30 days unless they are preowned, which then they have to be returned within seven days.
Products that are defective can be returned once opened, as this is a mistake that GameStop will want to correct. You will usually have the option of getting a new product as an exchange or getting a cash refund.
Generally, GameStop will not take back opened products unless the situation is slightly different. Most of what GameStop sells has a high value to it and cannot be opened and returned.
But every location is slightly different and may still refund you for an opened item as long as copyright laws don’t apply to it. It is a good idea to either call your GameStop or ask them in person if you can return your item.
You never know, as GameStop regularly tries to accept as many returns as possible to keep its customers happy.
How Long Does a GameStop Refund Take?
Any GameStop refund is going to take anywhere from three to five business days. This is why it also offers the option of exchanging the item instead of waiting for a full refund.
If your item is over $150, it will generally take 14 business days to receive your refund in full. This is because GameStop will have to mail you this refund as a check whether you returned the item in-store or online.
This is a pretty ordinary wait time as far as refunds go, maybe even a little faster than most stores give out refunds. If you are in a hurry to get your money, you may want to exchange your product instead.
Doing this will allow you to immediately get what you want without having to wait for a refund.
What is the Return Policy for GameStop?
The basic return policy for GameStop is to return items within 30 days to apply for the 30-day return guarantee. You must also have your receipt or the order code as proof that you bought the item from GameStop.
If you return your item within 30 days, but you don’t have a receipt or order code, GameStop may still be able to find a record of your purchase in the system and still give you a refund.
For pre-owned items, you have a seven-day return guarantee to get a refund or exchange the item with something else.
Overall, GameStop has pretty great return policies that help you to get what you want out of your purchase.