If you are trying to use your Gamestop rewards, you may have run into an issue with them not working. This is not an uncommon complaint as Gamestop rewards can be confusing to work with.
Any kinds of points, bonuses, coupons, or rewards have the chance of being very difficult to use. Gamestop has had some issues in the past with customers not being able to use their rewards.
Keep reading to find out why your Gamestop rewards may not be working and what to do about it.
Table of Contents
Why Are My Gamestop Rewards Not Working?
If your Gamestop rewards aren’t working, it may be due to human error or a glitch in the Gamestop website. Both are very common as you may be confusing how to get your rewards, or a glitch might be making it impossible to access them.
The most common issue is that you are trying to use your rewards incorrectly. Maybe they do not qualify for that particular order, or you are using them wrong.
They may not be eligible for a certain kind of purchase or a price range. You may have also put them in incorrectly, resulting in an error within the site when trying to use your rewards.
Occasionally a reward may be invalid or may have expired after a certain amount of time. Rewards often have rules that would prohibit you from using them in a certain way.
That is why it is a good idea to read the policy around your rewards to know how you can and can’t use them.
There also may be a glitch within the Gamestop website, this is not uncommon and has happened before. You could try clearing your history and cache to see if that resolves the issue.
If that doesn’t fix the glitch, you could try contacting Gamestop support for assistance.
Why Are My Gamestop Points Not Showing Up?
You may also find that you are having issues with your Gamestop reward points not showing up in your account. This is a very common complaint that people have as it can often seem like their points disappear.
The reason behind this is it takes up to 72 hours for your Gamestop reward points to go to your account. If you are checking it before this time, you will not be able to see them or access them just yet.
You will want to wait 72 hours to see if your points show up. If they still aren’t there, you could try logging out of your account and logging back in. Sometimes doing this is just enough to get the system to refresh entirely.
You should be able to see all of your Gamestop points after doing these two things. If you don’t see them, you should contact Gamestyop’s customer support team for help finding the issue.
How Do I Redeem Gamestop Rewards?
To redeem your Gamestop rewards and get access to them, you will need to sign in to your Gamestop account. Click on the Powerup Rewards tab on the website and click the Rewards Center button.
This will redirect you to the Digital Currency section, where you should be able to see your rewards. You can redeem and claim these rewards so that you can use them to buy stuff from Gamestop.
Why Are Gamestop Rewards Not Working?
If your Gamestop rewards aren’t working, there are a variety of reasons why this might be happening. This is most commonly due to not knowing how to use them, as they can be complicated to take advantage of.
This is often due to the reward not being eligible for a specific purchase or going against one of the rewards policies. The reward may have even become invalid or expired for some reason.
Gamestop has all kinds of special rewards that have their own rules and guidelines. It is a good idea to read these to find out just how you can use that specific reward when making a purchase.
There is occasionally a glitch within the Gamestop website that could be blocking your ability to use your rewards. You could try logging out of your account and refreshing everything as well as clearing your history and cache.
If this doesn’t fix the issue, you should try to call Gamestop customer support for help. You can usually contrast them by phone or email.