Hanna Andersson Return Policy

Hanna Andersson processes thousands of online orders and gift purchases monthly. Some customers need to return products for various reasons.

We cover everything you need to know about the Hanna Andersson Return Policy and return process in the article below. Read on for more information.

Table of Contents

Does Hanna Andersson Have a Return Policy?

The Hanna Andersson Return Policy allows customers to refund eligible products within 60 days of the original purchase date. Eligible products must be unwashed and unworn. Customers can start the return process online by printing a return label. Returns are subject to a flat $5 or $10 fee.

Hanna Andersson allows customers to return eligible merchandise within 60 days of the original purchase date. The Hanna Andersson Return Policy has several limitations, restrictions, and guidelines you should be aware of. Here are some basics to get you started:

  • Products returned after 60 days do not qualify for a refund. Products outside of the return policy criteria are not eligible.
  • Products must be unwashed and unworn.
  • Hanna Andersson does not refund shipping charges.
  • Products ending at $0.79 are Final Sales and do not qualify for the return.
  • Customers will receive a Hanna eGift card when refunding a gift.
  • Hanna Andersson gift cards and eGift cards do not qualify for a return.
  • Customers cannot refund products purchased from other retailers and will need to contact the original retailer instead.
  • Refunds for products purchased using PayPal must be sent to the Hanna Andersson Distribution Center with a proper shipping label.

Hanna Andersson’s refunds with the original receipt are reimbursed to the original payment method visible on the receipt. Credit card reimbursements are refunded to the exact credit card used to pay for the merchandise.

How to Return a Hanna Andersson Gift

Return Products to Hanna Andersson

Customers can refund Hanna Andersson products by mail. Hanna Andersson provides an easy-to-use online portal so customers can start the return process. Here’s how to use the online portal and start your return.

Use the Start a Return Page

You must visit the official Start a Return page to return merchandise. You’ll need to enter your Order Number and Billing Zip code to start the process. Products will appear on the page, and you’ll need to select which merchandise you want to refund.

Ensure your products are unwashed, unworn, and within 60 days of the original purchase to qualify for a refund.

Hanna Andersson Return Policy

Print the Packing Slip

You’ll need to print the packing slip from the Start a Return page when prompted. All Hanna Andersson purchases are subject to a $5 or $10 fee, depending on the region. You can determine your return fee online by accessing the official Return Policy page.

Pack Your Order and Ship

Now you can pack your return order by placing the return label comfortable on the exterior of the package. You can drop off your return at any US Mailbox, Post Office, or FedEx location. You can also track your package through the return process by clicking the Track My Return option when prompted.

Wait for 2 to 3 Weeks to Finish

Hanna Andersson will send you Return Confirmation emails to alert you of your return process. Your refund will typically be processed in 2-3 weeks. However, returns can take longer due to shipping delays and COVID-19 protocols at the Hanna Andersson Distribution Center.

Return a Gift

Returning a Hanna Andersson gift is similar to normal orders. You’ll need to use the Start a Return page to start the process. Be sure to select Gift Return on the following page.

How to Return Products to Hanna Andersson

Provide your Order Number and Shipping Zip code when prompted. You’ll also need to print the return label and packing slip. There is a $5 to $10 shipping fee, depending on your region.

Now you can pack your return order by placing the return label comfortable on the exterior of the package. You can drop off your return at any US Mailbox, Post Office, or FedEx location.

Your refund will typically be processed in 2-3 weeks and sent to an eGift Card that’s delivered to your address. However, returns can take longer due to shipping delays and COVID-19 protocols at the Hanna Andersson Distribution Center.

Conclusion

The Hanna Andersson Return Policy allows customers to refund eligible products within 60 days of the original purchase date. Eligible products must be unwashed and unworn.

Customers can start the return process online by printing a return label using the Start a Return page. Returns are subject to a flat $5 or $10 fee, depending on the region. Hanna Andersson typically takes 2-3 weeks to process returns, but this timeframe can vary.

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