If a Lyft driver purposefully steals your phone, you are probably trying to find out what you can do about it. This is a huge issue as your phone is not only valuable but contains private information that that driver now has access to.
You will want to take action to protect your personal information and get your phone back. To find out what you can do if a Lyft driver takes your phone, keep reading.
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What Do I Do if a Lyft Driver Stole My Phone?
If a Lyft driver stole your phone and did it maliciously, you need to immediately report the issue to the police. You can file a police report as your phone contains private and delicate personal information that you don’t want them having.
After you have done that, you should also contact Lyft support to report the issue to them. They should be able to track who your driver was and directly contact them.
The problem is that Lyft can only do so much and cannot technically get your phone back unless the driver willingly returns it. The driver could simply keep your phone, and all Lyft could do is remove them from being a Lyft driver.
All you can do is hope that they decide to return the phone or the police take the matter seriously and try to hunt them down to get your phone back.
You should do everything you can to change passwords and close any accounts that you have access to on your phone. This will help you to be able to lock them out from being able to access personal information.
You could even call your banks to put a hold on your cards if you have payment options available on your phone as well. This is just an extra precautionary measure.
What Do I Do If I Left My Phone in Lyft Vehicle?
If you accidentally left your phone in a Lyft vehicle and realized it too late, there are a few things that you can do. Lyft has a system specifically in place to solve this issue, as it commonly happens to Lyft customers.
If you have left your phone in a Lyft vehicle, you can contact Lyft’s customer support team to ask for help. You can report the missing item, and they will be able to locate your driver and contact them.
This should result in you getting your phone back within that day or the next. Or you could always try the direct approach and contact your Lyft driver yourself.
You should be able to text or call them since you have access to their number. Many would be willing to turn around and return your phone if they are still close by. Otherwise, the two of you could agree on a drop-off location.
What Can I Do if a Lyft Driver Stole My Phone?
If a Lyft driver has stolen your phone, you need to take immediate action to get it back. This is very important as your phone holds a lot of personal information that you do not want them to get access to.
The first thing you should do is file a police report, stealing a phone is a crime and should be reported. Especially if your phone holds private information that the driver may want access to.
Next, you can call Lyft’s customer support to report the issue to them as well. They will be able to find your driver and ask them to return the phone.
Keep in mind that there is really nothing that Lyft can legally do to get your phone back. All it can do is threaten to close that person’s Lyft account if they don’t return the phone.
Unless the driver decides to return the phone themselves, your only hope is that the police will get your phone back. Otherwise, it is pretty much gone for good.
To be on the safe side, you will want to log out of your accounts and change your passwords. This will help to lock the driver out of any important accounts that you may have.
You can also call your bank to close your cards in case the driver tries to use your payment information to buy stuff online. These are just a few measures you should take to protect your information.