If no one is picking up your Uber Eats order, you may be wondering why and how you can prevent this from happening again.
This is not an uncommon issue to have as an Uber Eats customer, as drivers choose their own orders. This can often result in some orders being left behind and deliveries never being made.
These tips should help you to fix this issue and prevent it from happening again.
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Why is No One Picking Up My Uber Eats Order?
The main reason behind Uber eats delivery drivers not taking an order is the size, distance, or tip. These are what can result in your order being accepted or not accepted.
Drivers may avoid low-tipping orders or orders that are far away from the restaurant. They may also avoid any orders that are smaller, as they are less profitable.
This is part of why it is important to leave good tips, as a tip can be what gets your order delivered or rejected. Drivers depend on tips and will usually refuse any order without one or with a little tip.
This is why these kinds of food delivery services really require that you tip. They don’t require it technically, but your order will suffer if you don’t tip at least a little bit.
Another reason why you may not be getting your order picked up is that there may not be any available drivers. This is a common issue in certain areas and at certain times of the day.
Big cities can sometimes run low on drivers as orders are much more frequent. This is the same issue during lunch and dinner times, when more people are ordering.
If this is the issue, you will most likely get a no courier nearby error in the Uber Eats app. To avoid this, you should order around the busiest ordering times to avoid the rush.
Tipping generously will also always help to get your order picked up at any time of the day.
What Happens if No One Picks Up My Uber Eats Order
If no one picks up your Uber Eats order, Uber Eats will issue a refund with the error that there is no available driver. From there, you can either give up or try to place your order a second time to see if you have better luck.
If this was due to too few drivers, redoing your order won’t have any different results. But this is a good option if no drivers want to take your order.
You can place it a second time with a much higher tip to make it more appealing to the delivery drivers. If that doesn’t work, the problem may be that you’re simply too far away from the restaurant that you are ordering from.
Many Uber Eats drivers will avoid orders that are too far a distance, too small in size, or have a low tip. All of these factors can make taking an order not worth their effort or time.
Picking Up My Uber Eats Order Myself
If you want to pick up your own Uber Eats order, that is an option that is available to you. You can do this by going into the app to your order and changing the settings.
You can change the setting from delivery to pick up and have the freedom to pick up your own order. This is a great option if you want to save on the delivery fee or when no one is picking up your Uber Eats order.
This also allows you to quickly pick up your own restaurant order without having to wait for a driver to accept it or deliver it.
This may not be the most cost-effective way to get takeout, but it is a good option if no one picks up your order. This way, you can still get your order and not have it end up being canceled by Uber Eats.
Get Drivers to Pick Up My Order
If you are having issues getting your Uber Eats order picked up, there are a few things that you can do about it.
There are almost always just a few reasons why no one is picking up your order, this would include the distance, size, or tip. One of these reasons is usually behind your order not being picked up by a delivery driver.
The first thing you should do is to try to tip higher, this is the most common solution and will most likely get your order delivered. Try tipping several extra dollars more than you normally would, making sure to tip at least 15% to 20% of your bill.
If that doesn’t work, you could try to order from restaurants that are under 10 minutes from your location. This will make the trip faster and more worth a delivery driver’s efforts for the price.
You could also try to place larger orders instead of small ones. This will provide a higher payout for the driver, making your order a higher quality option for them to take.
These are all great options to try out that should help you to get your Uber Eats order taken. This can be frustrating, but it can’t be helped, as Uber Eats does not force drivers to take orders.
As independent workers, Uber Eats drivers can take as many or as few orders as they like. They can also afford to be picky with the orders that they decide to accept.
Reasons Why Uber Eats Order Isn’t Picked Up
There are a few reasons for this:
- If your Uber eats order isn’t being picked up, it is usually because none of the available drivers wanted to take the order. The other option could be that there was no one available.
- If no one was available, you will eventually get notified and get a full refund for Uber Eats with your order being canceled.
- The same will often happen if no one takes your order, Uber Eats will eventually cancel it and give you a refund.
If you want to avoid having this happen, there are a few things that you can do.
To get your order picked up by a delivery driver, you need to take certain things into consideration. Try to avoid making really small orders and do not order from a restaurant that is too far away from you.
You should also try to tip as generously as you can, the minimum should be 15% to 20% of your total bill. The higher your tip, the faster your order will be grabbed by a driver.
If you do live far away from the restaurant where the order is coming from, you could tip extra for the driver’s extra time. You could also do this if you are ordering something small to make the order more tempting.
To avoid getting a canceled order because no drivers are available, try to avoid ordering during busy times. This would include the hours around lunch and dinner time.
The time between lunch and dinner as well as breakfast time are all good times to order Uber Eats. They won’t be too busy and more drivers will be available.
These are just a few things you can do if you find that no one is picking up your Uber Eats orders.