Walmart Controller Return Policy

If you have bought a controller from Walmart and no longer want it, you may be wondering what Walmart’s return policy is for controllers.


Can you bring the controller back to get a refund even if you have used it?

Is there a time limit to returning a controller to Walmart or a time limit for other gaming accessories? These are all popular questions as there are a number of reasons why you may want to return a controller to Walmart.

Keep reading to find out what the policy is at Walmart for returning electronic accessories like controllers.

Table of Contents

Return Policy at Walmart for Controllers

Controllers are considered to be electronic accessories rather than electronics themselves at Walmart. Because of this, controllers can be returned to Walmart as long as you make the return within 90 days of having bought the controller and have proof of purchase.


You should bring the receipt with you as proof of having bought that controller. If you do not have the receipt, you may not be able to make the return.

There are some instances where the Walmart return staff can ask to see your ID to look it up in their database. This can be done to see if you make that purchase, even if you don’t have a receipt with you.

This isn’t always allowed, but it is worth asking about if you no longer have the receipt. Though it is always a good idea to hang on to receipts for as long as possible in case you want to later make a return.

This return policy also applies to other kinds of electronic accessories, such as:

  • Headsets
  • Controllers
  • Keyboards
  • Power adapters
  • Cables

These are just a few examples, as this policy is not limited to what you might think to be accessories. Many items from Walmart can be returned within 90 days with a few exceptions.

Exchanging an Xbox Controller at Walmart

If you have bought an Xbox controller from Walmart and found that it isn’t working correctly, you probably want to bring it back. This can be a common issue as there are all kinds of things that can cause controllers to not work correctly.

If this happens to you, you most likely just want to exchange it to get a controller that does work. After all, you bought it for a reason and probably still want to use an Xbox controller.

The good thing is that Walmart’s policy does allow for exchanges if there is something wrong with the item being returned. If you say that it is not working correctly, they should be able to take it back and give you another one.

All you have to do is make sure that you bring it in with your receipt. If you don’t have the receipt, there is no guarantee that you will be able to return it.

If there is an issue or the employee does not understand the policies, you could always get a refund and buy another Xbox controller. Either way, you still get a new controller without having to spend more money on it.

return walmart electronics

Opened Electronics

You can return opened electronics to Walmart if you do so within 90 days. This is allowed for damaged or defective items that are not working correctly.

Though you will need to bring a receipt with you as proof that you bought that item. As long as you do that, you should be able to easily return an opened electronic.

You can do this for an exchange if you want to buy that product again to get one that actually works. Or you could just, get a refund so that you can spend your money on something else.

Return Them Within 90 Days

The return policy at Walmart for controllers is that you must return them within 90 days of having purchased them. You also must have the receipt with you, otherwise, they won’t know if you bought the controller or not.

Some Walmarts may use ID to track the purchase, but this is rare and may not be available to you. It is better to keep the receipt just in case you need to return it later on.

This policy also includes items that are damaged or defective if you want to make an exchange.

Please Share This
Leave a Comment