Please Verify You Are a Human Press and Hold Walmart

Walmart’s website and mobile app process hundreds of thousands of customer transactions each day. The company has implemented security features to prevent any fraudulent activity.

Unfortunately, these features frequently run into errors and bugs. Here’s what you need to know about the Walmart press and hold error loop and what you can do about it.

Walmart Verify You Are a Human Press and Hold?

Some Walmart customers are running into issues on the official website and app. They come across a page that requires them to press and hold a button for 10 seconds to prove they aren’t a robot. Unfortunately, this page experiences several glitches for a variety of reasons.

What Is “Verify You Are a Human Press and Hold at Walmart?”

Walmart implemented a new identity verification procedure on its customer website and mobile app. The feature requires users to verify their identity by pressing and holding a button for 10 seconds.

Please Verify You Are a Human Press and Hold Walmart

However, the feature has run into several bugs causing customers to get stuck on the page and become unable to complete their transactions. Let’s take a deeper look into why these problems are happening and what you can do to resolve them.

Reasons For Account Verification

Most of the time, identity verification isn’t something to be concerned about. However, it’s common to be concerned if you’ve never come across this page before. Some of the reasons Walmart might need identity verification can include:

  • Lots of spam from your area or IP address
  • The website couldn’t verify your identity automatically
  • Walmart’s website is running into glitches
  • Walmart’s network or server is running into glitches
  • Walmart’s experiencing security breaches
  • There are issues with your account
  • There are issues with your internet

As you can see, Walmart might require identity verification for several different reasons. Most of these reasons will be from Walmart’s end. In some cases, the issue might be due to your account or the internet.

Too Much Website Traffic

High amounts of Walmart website traffic might be the primary reason for identity verification issues. For example, several customers came across the ‘press and held’ error loop when the PlayStation 5 was released in November of 2020. The error loop was most likely caused by the high amounts of users on the website trying to place orders for PS5s.

How to Solve Walmart Captcha Error Loops

The Walmart ‘press and hold’ error loop is frustrating for customers, as they can’t place or finish their transactions. Although this issue is most likely coming from Walmart’s end, there might be some ways you can resolve this problem.

Restart Your Browser

Restarting your browser is the first troubleshooting step if you’re experiencing the ‘press and hold’ error loop on Walmart’s official website. Depending on your browser, you might need to restart the program or clear the cache.

You can restart your browser without losing any tabs If you’re using Google Chrome by following these steps:

  • In the address bar, type chrome://restart
  • Hit Enter or Return on your keyboard to initiate the command.
  • Google Chrome will automatically restart while keeping your previous tabs open.

Disable Chrome Ad Blocker

Disabling any ad-blocking plugins might resolve the ‘press and hold’ error loop if you’re using the Google Chrome browser. Multiple users have used this solution and experienced success.

However, this may not apply to your situation. In fact, some customers without ad-blocking plugins and browsers other than Chrome have still suffered from the error loop. If you’re using an ad-blocking plugin, it’s worth a shot to try and disable it to see if that resolves your issue.

Wait for Walmart

In some cases, the ‘press and hold’ error loop isn’t a problem on your end, and you’ll have to wait for Walmart to resolve the issue. The glitch is most likely due to high amounts of traffic, and Walmart will handle network issues on their end.

You might have to wait as little as 5-20 minutes or a couple of hours. You can contact Walmart customer support at 1 (800) 925-6278 or your internet provider If you’re still experiencing delays.

Why Do I Need to Verify I’m a Human Press and Hold at Walmart?

The Walmart ‘Press & Hold’ feature is designed to identify and verify customers, ensuring there isn’t any fraudulent activity. Identity verification features are commonplace for multiple websites and online storefronts. Unfortunately, Walmart’s feature has run into error loops rendering its site near useless.

The issue is most likely caused by high amounts of traffic or browser issues. You can restart your browser and disable ad blocking or privacy plugins to resolve the problem. If these solutions don’t work, you’ll have to wait for Walmart to fix the problem on their end. If you’re still experiencing delays, you can call Walmart customer support at 1 (800) 925-6278.

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