Report Highlights:
- Uber Eats’ total gross orders for 2021 was reported to be $51.6 billion.
- Its revenue that year was $8.3 billion and it had 81 million users.
- Uber Eats delivers approximately 5 million orders per day, (estimated based on available information).
- Uber Eats is used by 36% of survey respondents, making it the second most frequently used delivery app.
- Compared to before the pandemic, the purchase of side orders of cheese fries from Uber Eats has increased 1,234%.
- Uber Eats uses robots for some deliveries, which can travel 30 miles and carry up to 50 pounds.
- In 2018, Uber Eats’ parent company, Uber Technologies was valued at $120 billion.
- At that time, this was more than the combined value of Ford, General Motors, and Fiat Chrysler Automobiles.
Table of Contents
Uber Eats Usage Statistics
- According to a recent survey, Uber Eats is the second most frequently used delivery app, used by 36% of respondents.
- Weekends from 5:00 to 7:00 p.m. are the most popular time to schedule Uber Eats deliveries.
- In 2016, Uber Eats had only 5% of the US food delivery market, compared to 70% for Grubhub.
- Uber Eats’ market share grew to 13% in 2017, tying with competitor Postmates.
- By 2018, Uber Eats had the 2nd highest market share, with 24% as the market share diversified.
- Briefly, in 2019, Uber Eats claimed the Number 1 spot with 32% of the food delivery market share in the US.
- Uber Eats had 30% of the US food delivery market share in 2020, if including Postmates (acquired in 2020).
- Separately, Uber Eats had only 22% of the US food delivery market share in 2020.
- For that year, Uber Eats had the 2nd highest market share after DoorDash.
- The company’s market share was 26% in 2021, keeping it in 2nd position behind DoorDash.
How Many Orders Does Uber Eats Get a Day?
- Based on the available information, it can be estimated that Uber Eats delivers approximately 5 million orders per day.
- Uber Eats delivery drivers report delivering about 4 orders per day, typically.
- Some Uber Eats drivers report they can deliver 5 – 8 order per day, but these figures depend on many factors.
- In 2016, the average order for Uber Eats is $26, which was among the lowest for multi-restaurant delivery apps.
- As of 2019, the average Uber Eats order was still just $27.
- Based on this, it can be estimated that the average Uber Eats order in 2021 would be approximately $28.
- Total gross orders for Uber Eats in 2021 was reported to be $51.6 billion.
- Recent data showed that the company was spending an average of $43.50 to deliver $40 of food.
Uber Eats Financial Statistics
- Uber Eats charges a commission of 20% – 30% of all orders made through its platform.
- The company’s gross orders increased 300% during the COVID-19 pandemic.
- Despite these facts, Uber Eats did not make a profit until the 3rd quarter of 2021.
- Uber Eats acquired the smaller food delivery company Postmates in 2020 for $2.65 billion.
- With the 2020 pandemic shutdowns, Uber Eats began generating more revenue for Uber than its ridesharing business, which fell 50%.
- In 2020, Uber Eats earned $4.8 billion of revenue.
- This was an increase of 152% from the prior year.
- The company’s gross orders totaled more than $30 billion in 2020.
- In 2020, Uber Eats was the most popular food delivery service, with 29% of global orders and 66 million users.
- At that time, it was available for 600,000 restaurants in 6,000 cities.
- The company’s annual revenue in 2021 totaled $8.3 billion.
- In 2018, Wall Street Journal reported that Uber Eats’ parent company, Uber Technologies was valued at $120 billion.
- At the time (2018) this was more than the combined value of Ford, General Motors, and Fiat Chrysler Automobiles.
- Per quarter, the average Uber Eats customer spent $246, second only to DoorDash, whose customers spent $323 per quarter.
- For Uber Eats, this was an increase of 72% from the 1st quarter of 2020 to the 1st quarter of 2022.
Uber Eats Statistics Table
| Year | Gross Orders
(US$ billions) |
Annual Revenue
(US$ billions) |
Users
(millions) |
US Food Delivery Market Share (%) | Supported Restaurants |
| 2016 | N/A | N/A | 5 | 5 | N/A |
| 2017 | 3.1 | 0.6 | 9 | 13 | 80,000 |
| 2018 | 7.9 | 1.5 | 15 | 24 | 100,000 |
| 2019 | 14.5 | 1.9 | 21 | 32 | 220,000 |
| 2020 | 30.2 | 4.8 | 66 | 22 (plus 8 for Postmates, acquired that year, for a total of 30) | 600,000 |
| 2021 | 51.6 | 8.3 | 81 | 26 | 750,000 |
Source: See Reference 3. For illustration purposes only.
Uber Eats Order Statistics
- The purchase of side orders of cheese fries from Uber Eats increased 1,234% when compared to prior to the pandemic.
- The Top 5 states for politeness (writing “please” and “thank you” in instructions) were Montana, Vermont, Oregon, Idaho, and Washington.
- The Top 3 cities for generous tippers were Asheville, North Carolina, Santa Fe, New Mexico, and the Florida Keys.
- The Top 5 states for pickiness (adding special instructions) were Connecticut, New York, New Jersey, Illinois, and Georgia.
- The 10 most popular food categories, in descending order, are: Mexican, Burgers/Sandwiches, Chinese, Indian, Pizza, Sushi, Thai, Mediterranean, Breakfast, Vietnamese.
- The 5 most frequently ordered items, in descending order, are: Fries, Pad Thai, Garlic Naan, Soda, and Miso Soup.
- Filling out the Top 10 foods are California Rolls, Chicken Tikka Masala, Edamame, Mozzarella Sticks, and Spicy Tuna Rolls.
- Uber Eats even compiled a list of the top special requests, with Number 1 being “No Onion.”
- The rest of the Top 5 special requests are: “Extra Sauce,” “No Tomato,” “No Cheese,” and “No Ice.”
- The 6th through 10th most popular special requests were: “Spicy,” “Well Done,” “No Mushroom,” “No Pickle,” and “No Sour Cream.”
More Interesting Uber Eats Statistics
- Postmates, which was acquired by Uber Eats, had started using robots for deliveries in 2019.
- Uber Eats is also using robots for some deliveries, which can carry up to 50 pounds and travel 30 miles.
- Uber Eats ranks 3rd in the App Store and Google Play, Food and Drink category, after DoorDash and McDonald’s.