43+ Grubhub Statistics 2024 (Surprising Trends and Data)

Report Highlights:

The year Grubhub merged with Seamless and went public, the company commanded 70% of the online food ordering industry.
Revenue has grown every year, starting with $8.5 million in 2010 to $1.8 billion in 2020.
Profit began to fall, however, after its peak in 2017 or $90 million, due to competition and pressure to deliver.
The company recorded its first loss in 2019 (-$15 million), and a much larger loss in 2020 of $155 million.
It was reported that Grubhub had 65,000 drivers in 2019 at a time when DoorDash claimed 700,000 drivers.
Various reports claim that Grubhub drivers make an average of $14.16/hour across the US, but $56,807/year on average in California.
Grubhub currently has approximately 32 million active diners (or monthly active users) and 715,000 orders per day.

grubhub statistics

Table of Contents

Grubhub Financial Statistics:

Grubhub first reported $8.5 million in total revenue in the year 2010.
Total revenue grew by 352% by the next year to $30 million.
Revenue grew another 200% to $60 million the following year, in 2012.
In 2013, the year Grubhub merged with Seamless and also went public, revenue nearly tripled again to $170 million.
Revenue continued to grow every year, though at a slowing rate, from 2014 to the present.
In 2020, the company made $1.8 billion in revenue.
Profit was first made public in 2013, with $4.3 billion in profit reported that year.
Reported profit ballooned to $24 billion the following year, an astonishing 558% increase.
Profit continued to increase from until it reached a peak of $90 million in 2017.
Due to pressure to compete in the food delivery, rather than just online ordering, expenses increased and profits decreased in 2018.
The company’s first loss was recorded in 2019, with an $18 million loss that year.
The next year, 2020, as delivery and competition increased even more, Grubhub’s loss expanded 861% to $155 million.

Grubhub Historical Statistics:

Grubhub, and the company it later merged with, Seamless, were developed in the early 2000s to facilitate restaurant take-out ordering. They later added delivery services due to stock market and competitive pressures, though this has eaten into profits.

Grubhub was originally founded in Chicago in 2004 by Matt Maloney and Mike Evans, who were software engineers.
Grubhub merged with the similar company, Seamless, in 2013.
After the merger, Grubhub dominated the U.S. online food ordering business with 70% of overall market share.
Grubhub also went public in the year 2013.
Although Grubhub has been losing market share since 2015, its gross revenue grew every year as the overall industry expands.
In 2019, however, Grubhub had its first loss, which it blamed primarily on delivery costs, as well as competition.
Grubhub had the most market share compared to any other online ordering/food delivery company in 2016, 2017, and 2018.
In 2016, Grubhub had 70% of its industry’s market share, in 2017, 50%, and in 2018, 33%.
By 2019, however, Grubhub’s competition outpaced the company, and it fell to 3rd position with only 20% of market share.
In 2019, Uber Eats briefly held the top spot for market share with 32%, and DoorDash was 2nd with 30%.
Uber offered to buy Grubhub in 2020, however, Grubhub did not accept that offer.
Instead, Grubhub accepted a $7.1 billion purchase by Just Eat Takeaway in 2020 and remains a subsidiary of that company.

Grubhub Driver Statistics:

Although reports differ, Grubhub generally ranks on the lower end of pay per hour, at about $14.16/hour on average.
Some drivers report making as much as $42 per hour, however, while others report making as little as $9.
According to reporting on Indeed.com, however, the average Grubhub driver in California makes $56,807 per year.

How Many Grubhub Drivers Are There?

Grubhub does not regularly publish how many drivers they have. And deducing the number of drivers from available information is complicated by the fact that many orders are take-out, not delivered.

As of 2019, however, it was reported that Grubhub had 65,000 drivers.
For comparison, at that time, DoorDash claimed 700,000 drivers.
Grubhub CEO called delivery the “dumbest business” and hoped to just break even, compared to their 35% online-ordering profit margins.

Grubhub Usage Statistics

In 2011, Grubhub had an average of 45,700 orders per day.
This amount increased significantly every year, reaching 622,700 orders per day in 2020.
This is an increase in orders per day of 1362.5% from 2011 to 2020.
In 2020, the company had more than 31.4 million active diners worldwide.
This was an increase of 8.8 million from the prior year, when Grubhub boasted 22.2 million active diners globally.
They currently claim approximately 32 million active diners, globally.
Grubhub now processes more than 715,000 orders per day.
Grubhub is most popular is New York City, where it has 35% of the market share, tied with DoorDash.
Boston is Grubhub’s 2nd most popular city, where the company claims 33% of the market share, second to DoorDash’s 36%.
Grubhub has 30% of the market share in Philadelphia and Chicago, putting it in 2nd place in for both cities.

Grubhub Statistics Table

Year	Gross Orders (US$ billions)	Orders per Day	Annual Revenue (US$ millions)	Annual Profit (US$ millions)	Users (millions)	US Food Delivery Market Share (%)	Supported Restaurants
2010	N/A	N/A	8.5	N/A	N/A	N/A	N/A
2011	N/A	45,700	30	N/A	N/A	N/A	N/A
2012	N/A	62,000	60	N/A	N/A	N/A	N/A
2013	1.3	107,900	170	4.3	3.4	70	29,000
2014	1.8	182,800	253	24	5	N/A	35,000
2015	2.4	227,100	461	38	6.7	N/A	44,000
2016	3	274,800	493	50	8.1	70	55,000
2017	3.8	334,000	683	90	14.5	50	95,000
2018	5.1	435,000	1,000	78	17.7	33	115,000
2019	5.9	492,300	1,300	-18	22.6	20	225,000
2020	8.7	622,700	1,800	-155	31.4	18	265,000
2021	N/A	715,000+	N/A	N/A	32	16	N/A

Source: See References 3 and 8. For illustration purposes only.

References:

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