Ashley Furniture Pick Up

Ashley Furniture processes thousands of online orders for delivery each month. Some customers prefer to pick up their merchandise from official locations.

We cover everything you need to know about the Ashley Furniture Pick-Up Policy in the article below. Read on for more information.

Ashley Furniture Offer Pick-Up

Ashley Furniture offers warehouse pick-up online and at participating locations. Pick-up hours depend on the location. Most merchandise is available for warehouse pick-up. Associates may assist with loading merchandise. If products aren’t available at the warehouse, Ashley Furniture will notify you when your products are ready.

Ashley Furniture Warehouse Pick Up Explained:

Ashley Furniture allows customers to pick up online purchases at participating warehouse locations. However, there are a few considerations to keep in mind before selecting warehouse pick-up. Here are the basics to give you an idea of what to expect:

• Depending on the location, Ashley Furniture associates may help you load products into your vehicle.
• It’s the customer’s responsibility to ensure products are loaded and secure.
• Ashley Furniture states customers should open and inspect the merchandise before loading. They do not take responsibility for any damage caused by loading issues.
• If products are not in-stock upon purchase, Ashley Furniture will notify customers when their purchase is ready for pick-up.
• For online orders, customers have 72 hours after pick-up to report any faulty merchandise. Customers need to dial the phone number on the email confirmation to start the return process.
• Ashley Furniture warehouse pick-up hours vary depending on the region.

Ashley Furniture Representatives Reach Out After Purchase

After you complete the checkout process, Ashley Furniture will send you a confirmation email. You may receive notification from an Ashley Furniture Representative once your order is in stock and available to schedule a pick-up slot.

Your products may be eligible for rush pick-up. You can call 1-800-334-3605 and consult a representative if you require rush services or have additional questions.

Picking Up Your Order

An Ashley Furniture Representative will reach out within two business days to confirm your pick-up slot. You’ll need to confirm the pick-up date and time with the Ashley Furniture representative.

The representative will go over the pick-up process and provide further instructions. You can call 1-800-334-3605 if you have additional questions or need further assistance.

Ashley Furniture Terms of Sale

Ashley Furniture offers free shipping to any of its warehouse or in-store locations. However, there are certain restrictions and limitations you should be aware of.

• Customers must make prior arrangements for pick-up services.
• Pick-up orders must be paid in full at the purchase date.
• Merchandise samples, clearance, and final sale products do not have a cosmetic warranty. These products only have the manufacturer’s warranty.
• All purchases are subject to contingencies beyond Ashley Furniture’s control.
• Ashley Furniture states customers should inspect their products carefully during pick-up. They will resolve any problems as soon as they can. Customers have up to 48 hours after pick-up to notify Ashley Furniture of any issues. You can call 1-800-334-3605 for more information.
• Ashley Furniture does not take liability for any damages, including bodily injury, property damage, punitive damages, legal fees, and more.

These are the basics of the Ashley Furniture Terms of Sale Agreement. You can find additional information by visiting the official Ashley Furniture Policy page.

Ashley Furniture Refund Policy

Ashley Furniture has certain Refund Policy guidelines for warehouse pick-ups that may differ from traditional purchases. Here are some basics to give you a better idea of what to expect:

• Customers can cancel their pick-up orders within 48 hours of purchasing, as long as they receive management approval.
• Merchandise samples, products on clearance, and final sale products are not eligible for return, cancelation, or exchange.
• After 48 hours, customers can reselect merchandise of equal or greater value without penalties. Customers can also choose a refund with a 15% cancellation charge.
• Customers cannot return appliances or mattresses once they move them into their homes.
• Delivery fees are not refundable once the delivery is finished.

These are just a few of the Refund Policy guidelines. You can find more information on the Ashley Furniture Refund Policy by visiting the official site.

Warehouse Pick Up at Ashley Furniture

Ashley Furniture offers warehouse pick online and at participating locations. Customers will hear back from an Ashley Furniture Representative to schedule a pick-up date. Associates may help with loading merchandise, depending on the location.

If products aren’t available at the warehouse, Ashley Furniture will notify you when your products are ready. Pick-up hours depend on the location. Be sure to call 1-800-334-3605 if you require additional assistance or have more questions.