If you have bought some items from Harbor Freight, you may be wondering what kind of return policy it has. Does Harbor Freight have a good return policy, or is it difficult to follow when making your returns?
This is a common concern that customers have as some stores can make it difficult to return items that you don’t want. This includes both in-store and online purchase as they can sometimes have two different policies.
That is why it is a good idea to understand a company’s return policy before buying anything from it. Keep reading to find out more about Harbor Freight’s return policy and how to return goods.
Table of Contents
- Does Harbor Freight Have a Return Policy?
- How Do You Return Harbor Freight Products Online?
- Does Harbor Freight Give Refunds?
- Can You Return Harbor Freight Tools?
- Do You Have to Have a Receipt to Return to Harbor Freight?
- Does Harbor Freight Have a Restocking Fee?
- What Is the Return Policy at Harbor Freight?
Does Harbor Freight Have a Return Policy?
Harbor Freight is a store that has a very straightforward return policy for its customers to easily understand. This includes both online and in-store orders, and you are given 90 days to make any returns for items that you don’t want.
This is very useful as it gives you more than enough time to decide if you want to keep your items. The 90- day period also doesn’t start for online orders until you receive what you ordered.
Harbor Freight refunds to your original payment method and will do this within 7 to 10 business days of getting your return. This allows you to get your money back in no time at all.
You can easily make in-store returns by bringing the items to the store. There should be a section of the store where customer service is offered for things like returning goods.
This allows you to make your return quickly so that you can get your refund as soon as possible. This makes it easy to do your returns without having to wait a long time to get a refund.
Some places make returning items difficult, but Harbor Freight keeps it simple.
How Do You Return Harbor Freight Products Online?
If you have ordered something off of the Harbor Freight online store, you may want to make a return there as well. Thankfully this is not too difficult to drop, and you can get your return started quickly.
You can do this by going to your orders and choosing to return something. A label should be provided so that you can get your package mailed to them as quickly as possible.
If you prefer, you can get your return label and take the return directly to a physical Harbor Freight store. You should be able to drop this off instead of having to ship it as the shipping label shows that you bought this item.
Keep in mind that any shipping charges that you had to pay are not refundable. If you decide to return an order, you will not get your shipping fee back.
You can also choose to exchange items at Harbor Freight as long as you do so within 90 days. Exchanging is usually done if you bought the wrong size of something or it came to you damaged or defective.
This makes exchanging it for another item a bit simpler than having to return it just to buy another one.
Does Harbor Freight Give Refunds?
Harbor Freight’s refund policy is even simpler than its return policy, as you get your money back on top of your original payment method. Within 7 to 10 days of returning the item to a store, this may take a bit longer if you are shipping your return.
You can pay for things at Harbor Freight with:
- Credit cards
- Debit cards
So you will get refunded to a card you used or get cash back for cash or check payment method purchases.
If you return your item to a store where you paid with a check or cash, you should be refunded immediately. This allows you to take your refund right away, and you can use it to buy something else at Harbor Freight if you like.
This is a very simple method, and makes it easy to get your money back. The waiting period is reasonable, and many times you don’t have to wait at all.
Can You Return Harbor Freight Tools?
If you have bought tools from Harbor Freight, these are easy to return if you no longer want them. Maybe you bought the wrong size or changed your mind once you went to use them either way, they can be returned.
You can do this by providing proof that you made this purchase, so that you can get your refund quickly. If the tools are damaged or defective, you can get a refund or exchange them for another tool.
Harbor Freight tools also come with a warranty, so if they break within a certain period of time you should be able to get a replacement. This allows you to always have good quality tools on hand as Harbor Freight keeps you well stocked.
Just remember that you will need to hang onto your warranty or some other proof of purchase to show that you bought these tools. Otherwise, Harbor Freight may not be able to give you a replacement if something happens to your tools.
Do You Have to Have a Receipt to Return to Harbor Freight?
When you are making a return to Harbor Freight, you may be wondering if you have to have the receipt. This is an important question to ask as this could make up the difference between being able to return something or not.
The unfortunate thing about returning to Harbor Freight is that you have to have your receipt with you. This is your proof of purchase and helps to show the store that you bought this item from them.
If you don’t have your receipt you cannot take the return as this is a must in the Harbor Freight return policy. This is why it is important that you hang onto this receipt in case you later need it.
For online purchases, you don’t necessarily have to have a receipt, as your online orders are cataloged and stored in the database. This acts as your proof of having purchased that item, so you don’t need a receipt.
Does Harbor Freight Have a Restocking Fee?
Harbor Freight is a store that will often charge you a restocking fee, this is typically a 20% fee for an item being returned. Though there are times when you may not have to pay this fee, such as:
- If the product is unopened
- It is being exchanged
- It is being exchanged under the warranty
- It arrived damaged or defective
If either of these things applies to your return, you won’t be charged a restocking fee by Harbor Freight.
What Is the Return Policy at Harbor Freight?
Harbor Freight has a simple return policy that allows anyone to return their items within 90 days of making the purchase. You must have your receipt with you to do this and can also choose to exchange the item instead of returning it.
Your refund will be given to you using the method that you paid for, and you should get it immediately or within 10 days. Some returns will be charged a restocking fee of 20%, but that doesn’t apply to all returns.
You can choose to return items by mail or through the store, depending on how you bought them in the first place.