If you have bought something from Party City, you may be wondering how you can make returns to this store. This is a common question that shoppers have as it is not unusual to change your mind about something that you have bought.
Maybe you bought it by accident and no longer need it or found a better option somewhere else and want your money back. If this were to happen, it is a good idea to understand the return policy of the company that you have bought from.
Keep reading to find out how to return things to Party City and what rules you have to abide by to make returns and get a refund.
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What Is Party City’s Return Policy?
If you have bought something from Party City but have changed your mind, Party City has made it easy to remedy this issue. Its return policy is simple and straightforward, allowing you to make returns within 30 days of your purchase.
This applies to items that are still in good condition, such as items that are:
- Unworn
- Not damaged
- In their original packaging
It is okay for items to have been opened, as Party City expects this, but you must still have the original packaging. The items must be obviously new and in new condition, not worn or damaged in any way.
Your refund will be given to you through the payment method that you chose. The timing for refunds depends on how you return the item and if the weekend is coming up or not.
If the items you want to return are seasonal, they can be returned 7 days before the actual holiday occurs. So you could return a Santa decoration on Monday if Christmas is in 7 days but not any later.
The other standard rules for making returns apply here as well, there is just a much more limited time to make the return for season and holiday items.
What is Party City’s Exchange Policy Without Receipt?
If you wish to make a return to Party City but don’t have your receipt, there is an option for you. This is a common problem as people don’t tend to hang onto receipts for very long, let alone 30 days.
Party City understands this and has made an exception to its policy so that you can still return your item. Normal returns require that you have your receipt with you as proof of your purchase.
But if you don’t have your receipt, you can still return your item only you won’t get your money back. Instead, you will be given a store credit or be able to get an exchange for a same priced item.
This allows you to still make that return if you are no longer going to be using the item that you bought. You just won’t actually get a refund, instead, you will need to buy something else in the store.
This is not usually a big deal since Party City has a huge amount of options and is a great place to shop. You are bound to find something to spend your store credit on or to exchange for your return.
Can You Ship Party City Returns?
If you have bought something from Party City that you now want to return, you have two options to choose from. If you have bought the item in the store, you will need to take it directly to the store to return it.
An assistant should be able to help you do this if your store doesn’t have a customer service area in the store. From there, all you need to do is show your receipt to make the return, and you will get a refund for your original payment method.
If you ordered your items online, you can either return your items to the store or ship them. You can ship them by going to your orders section where you started the return and print the label provided.
Then you can tape the label to the package and ship it to your local mail carrier. If you don’t want to do that, you can print your receipt and take the items to return at the store.
Does Party City Have a Return Policy?
If you wish to return something that you bought at Party City, this is very easy to do as Party City only requires a few things. You Can even make a return if you don’t have a receipt, though you will get store credit instead of an accrual refund.
You will have 30 days after making the purchase to ask for a refund and return the items in question. If you have ordered them online, you will have 30 days to return them starting once your delivery has arrived.
Make sure everything is in the original packaging and is undamaged, everything must be in new condition. Damaged items or items without the packaging will not be able to be refunded.