Wayfair is a large online furniture retailer that processes thousands of orders each day. Unfortunately, some customers need to cancel their orders for a variety of reasons.
Regardless of the reasons, customers are curious about how to cancel their deliveries on time. Here’s everything you need to know about canceling Wayfair orders and managing your account information.
Table of Contents
Canceling a Wayfair Order
You can cancel a Wayfair order by selecting the “Cancel Items Or Order” button located in the Orders tab on the Welcome page of your account. You can select multiple items if you have multiple purchases that hasn’t shipped. Unfortunately, you can’t cancel orders that have already been shipped out.
How to Cancel a Wayfair Order
There are several reasons you might want to cancel an online Wayfair order before it arrives. Whether you’re unhappy with the purchase or you realized it wouldn’t fit in your apartment, you can follow the steps below to cancel a Wayfair order:
- Head over to the “My Account” page on the Wayfair website.
- From the Orders tab, select “Cancel Items Or Order.” Be sure to select the order that has the items you want to cancel if you have multiple purchases that haven’t shipped yet.
- After, you’ll be directed to another page that includes the order information for the order you selected. Click the checkboxes next to the products you want to cancel.
- Finally, hit the Submit button located at the bottom of the page to finish canceling an online Wayfair order.
It’s important to note that Wayfair cannot cancel product deliveries or orders that have already been shipped from the warehouse. You’ll need to return these items after you receive them.
How to Change Your Billing Address
There might be situations where you need to change your billing address on Wayfair. Here are the steps below:
- Head over to the “My Account” page on the Wayfair website.
- From the Orders tab, select “Change Billing Address.” Ensure you’re selecting the correct order that you want to edit if you have multiple orders with different billing addresses.
- After, you’ll be directed to another page, and you can enter the new billing address.
- Finally, hit the Submit button to finish changing your billing address for a Wayfair order.
Enter your correct billing address on the following page.
How to Change Your Shipping Address
You might need to change your shipping address if you move locations or find yourself at a different place of residence. Either way, here are the steps below:
- Head over to the “My Account” page on the Wayfair website.
- From the Orders tab, select “Change Shipping Address.” Ensure you’re selecting the exact order on the following page if you have multiple orders that hasn’t been shipped.
- On the following page, select the products that you want to change the shipping address.
- Enter the new and correct shipping address in the provided areas.
- Finally, hit the Submit button located at the bottom of the screen.
It’s important to note that Wayfair cannot change the shipping address for product deliveries or orders that have already been shipped from the warehouse. You’ll need to contact Wayfair customer support for further assistance.
How to Changing Your Ship Speed
In some cases, you might need to expedite your shipping speed to receive a product sooner. Here are the steps to change your shipping speed on Wayfair:
- Head over to the “My Account” page on the Wayfair website.
- From the Orders tab, select “Change Ship Speed.” Ensure you’re choosing the exact order on 3. On the following page, choose the items you want to change to a new shipping form.
- Select your desired shipping speeds from the drop-down menu underneath the products.
- Finally, hit the Submit button located at the bottom of the screen.
How to Manage Payments
You might also need to manage your payments on Wayfair’s online store. Here are the steps to get started:
- Head over to the “My Account” page on the Wayfair website.
- From the Orders tab, select “Manage Payments.” Ensure you’re selecting the correct order you’d like to manage if you have multiple purchases with outstanding balances.
- On the following page, you’ll notice the current balance for the selected order. You can enter your payment information in the prompted areas, including your billing location.
- Once you’re satisfied, you can hit the Submit button located at the bottom of the screen.
Canceling Wayfair Orders and Deliveries
You can cancel an online Wayfair order by selecting the “Cancel Items Or Order” button located under the Orders tab on the Welcome page of your account. You can select multiple items if you have multiple purchases that hasn’t shipped. Unfortunately, you can’t cancel orders that have already been shipped out.
You can also complete a variety of functions from the My Account page on the official Wayfair website. You can manage payments, adjust your shipping speed, change your information, and more. Head over to the My Account page on the Wayfair website to begin.